- DEPP KNEADING SHIATSU MASSAGE with 8 strong yet silent rotating massage heads and WARM FUNCTION that is beneficial in reducing muscle tightness, relieving tension and stress.
- ERGONOMIC U SHAPE AND COMPACT DESIGN to maximize massage reach and capacity to target the neck, shoulders and back, and other hard-to-reach areas. Great for alleviating tired and sore muscles, improves blood circulation, and improves overall mood and health
- NEW CONTEMPORARY DURABLE DESIGN with Adjustable arm straps to snugly fit any arm length or reach. Enjoy 3 different massage speeds and Heat-activated functions. You can easily adjust the speed.
- SAFE AND EASY TO CLEAN It comes with a safety 15 min auto shut down feature so no need to monitor each session. It is made of highly sturdy PU leather and meshes fabric for easier maintenance and cleaning.
- HIGHLY FUNCTIONAL AND PORTABLE It comes with an AC adapter (perfect for home or office use) and a car adapter so you can also use it when you are on the road traveling in your car.
- It's NOT cordless and rechargeable. The Power adapter is UL listed and compatible with wide voltage (110-240V, 60Hz).
- If the power connection seems loose, Please try to push the connector a little further inside the power outlet and hear a "click" sound
- This massager is designed to produce circular deep massage and could be painful for those who are not used to it. Because of this, we recommend putting a towel in between the massager and your body for a better experience of the product
- This massager is not suitable for people with pacemakers, heart disease, cerebral thrombosis, joint replacement, and other major diseases as well as those who have small skeletons. If unsure, please consult your doctor first before using/purchasing the unit.
- Healthcare item may have the non-returnable issue, please con.tact us directly if you need return assistance.
My massager is not working or turning on
- Try to plug the unit to another working outlet (multiple outlets if possible)
- Ask the customer if the light indicator on the AC adapter lights up or not (if it lights up, massager is possibly defective. If it doesn't light up, AC adapter is possibly defective)
- To confirm this, ask to try the car adapter. If it works, then send a replacement AC wall adapter. If it still doesn't work, ask for a video recording showing the issue (if possible especially for new orders)
Is it cordless?
- This neck massager is NOT cordless.
How you know when the neck massager is ready when you charge?
- Please know this massager is not rechargeable. You can only use it while it is plugged in.
Does it fit all sizes? Is the straps adjustable?
- The straps of this neck massager are adjustable.