I really enjoyed it for several months, but the cloth wore out and the rollers broke through. I fell it should have lasted longer than around a year.
My spouse bought this for me for my bday. I haven’t even had it for 24 hours and I’m telling you, get it!!! I feel amazing!!! My feet were a little sore last night because I used it.. for a few hours!! I was a little nervous this morning but I changed the setting (didn’t even know I could) and wow. Just wow. Great product! Thank you 💚
My first impression was how nice the massage felt! The machine has some heft but the build quality for this is amazing. I have another shiatsu massage from Brookstone, which felt good but the mesh wore out quickly after several months. That was replaced under their warranty but the mesh wore out again so I bought this as an alternative. The mesh on this is starting to wear out too because I use this multiple times a day but there is a cloth underneath it so it's still usable. The Brookstone one isn't after it wears out. That just might be a drawback of using mesh. The warm massage is actually warm and nice. The Brookstone one would get too hot to touch after a short period.Massage wise, this is more of a tingly and almost tickle feeling, which is very nice. My feet eventually get numb though after 15 minutes or so which might be due to my feet condition. The massage heads are smaller than the brookstone so it feels harder. The best ones I've used have a combination of large and small.Some quibbles: On/off switch on the back. If pressed to the wall, it can turn off or on.Speed seems to vary from model to model - some say the speed for the normal and heated mode is the same but mine goes faster for the heated massageVariable speed would be nice, but I understand that's a extra feature.I do think it should have a auto stop feature though despite this being a budget and more basic model as a safety feature. I tried using it to massage my calves while laying on the bed and I fell asleep. I woke up an hour later and I couldn't feel my calves...definitely a scary moment!Overall, it's very solid and well built and an incredible value. Would I buy it again? I can see how some people might love this. Massages are subjective. I personally would want one that is more of a deep tissue that I could use for longer without my feet getting numb after 15 minutes. It's still great for short bursts. I think if the massage heads were a little bit larger so and maybe slower or with variable speed, then I could really dig my feet in there. For what it is, I'm still satisfied with it and it's pretty nice and would recommend it, especially if that's your style.
The Fabric over the rollers wore through in short order. I have other units that I have used for years, and that never happened before and That part is not replaceable. But I did buy insurance from Qsurion through Amazon and That has been a whole trip of it's own, been back and forth since November of 2021. And that was after the unit was shipped to them so now I have nothing. At this point I'm not recommending them either. There may be some good outfits to deal with on that insurance thing, but that's not one of them. Overall, one big pain in the you know what.UPDATE 1/14/2022, insurance finally did refund the purchase price of the unit. Be patient and persistent. It took me 3 months.UPDATE 2/1/2022, I was contacted by quality control at Nekteck, concerned about the issues I had with their product. I was out of the deal all together and my money refunded, but he wanted to get an opinion of the updated model of the product from someone that had issues, me. I agreed to put the update through the paces so he sent me a new model. Out of the box it was obviously different as the power was direct 110 volts instead of DC transformer. Runs well with a little less power consumption according to the data tag. Noticed additionally that the heat on the rollers is a bit better and I do like that. Smooth and quiet, looks like a good one. As for the wear factor on the fabric we will have to wait and see in a few months to get that fifth star. But for now I would say they got a good one.
