WARRANTY & RETURN

30-DAY MONEY-BACK GUARANTEE 

 

For any reason, you may return your undamaged product and packaging within 30 days of purchase for a FULL REFUND. If the reason for the return is not related to quality, the customer is responsible for the return shipping costs.

12-MONTH WARRANTY FOR QUALITY-RELATED ISSUES 

We will take care of all quality-related issues with a REPLACEMENT or FULL REFUND including any return shipping costs. Please note: Any provided shipping labels must be used within 7 days.

REQUESTS FROM OUTSIDE COUNTRY OF PURCHASE

We will take care of all quality-related issues with a FULL REFUND or REPLACEMENT. International shipping costs must be covered by the customer. If the item cannot be returned then we will offer a 50% REFUND.

REQUESTS FOR ORDERS SHIPPED INTERNATIONALLY

We will take care of all quality-related issues with a FULL REFUND including any return shipping costs. This includes purchases shipped overseas from the USA.

PRODUCT REPLACEMENT INSURANCE PROGRAM

Get a FREE 12-month product replacement insurance by registering your product to the link below:
Click here: https://registration.nekteck.com/

     

    Note: Order ID # from our official website is REQUIRED for us to validate your transaction for all warranty-related issue. Without this, we cannot proceed with processing your replacements or refunds under warranty and insurance program.

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