FAQs

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MG02 Mini Massage Gun - NK-MG-0201-BK - B087WYX6KK

There's a liquid type material or lubricant coming out of the massage gun in the massage head area. Is this normal?

  • Yes, it is normal but it will be gone after a few uses.

Does the charger work with 220v?

  • Yes, the charger is rated 110v-240v

How long does it take to charge?

  • Around 2.5-3 hours to fully charge

How long does it work before the battery drains?

  • It works up to 6-12 hours of use per full charge

Can I use the massager while it's charging?

  • No, we don't recommend using the unit while charging or plugged in

How would I know that the unit is fully charged?

  • The LED lights indicate real-time battery level and it will keep flashing while charging untilfully charged.

NM01 Neck Massager -NK-MP-BL-UPC - B01BZOKLOO

My massager is not working or turning on

  • Try to plug the unit to another working outlet (multiple outlets if possible)
  • Ask the customer if the light indicator on the AC adapter lights up or not (if it lights up, massager is possibly defective. If it doesn't light up, AC adapter is possibly defective)
  • Please make sure that the power cord is properly seated or firmly inserted to the unit's power port, sometimes loose connection can also cause the issue.
  • To confirm this, ask to try the car adapter. If it works, then send a replacement AC wall adapter. If it still doesn't work, ask for a video recording showing the issue (if possible especially for new orders)

Is it cordless?

  • This neck massager is NOT cordless.

How you know when the neck massager is ready when you charge?

  • Please know this massager is not rechargeable. You can only use it while it is plugged in.

Are the three colors of neck massagers same in shape and size and function?

  • Yes, they have the same functions and design just different in color.

How long the warranty is?

  • 1 year warranty and life-time support from Nekteck.

Are the arm straps adjustable?

  • No. The arm straps are not adjustable. 

Can you turn off heat function? ( massage without heat)?

  • Yes you may! There is a separate button for the heat and you can switch if off if you don't want to use this feature.

Does it come with a bag for storage?

  • No. This massager doesn't come with a bag.

Power adaptor broke. How can I get a new one?

  • Please contact the seller. If you bought the item from us (Medcursor) and if the unit is still within the warranty, we may just replace the broken power adapter. You may use this seller's link to reach us: https://www.amazon.com/hz/help/contact/?sellerID=A3B7JLWSN147J7
  • If you believe that the product is already outside the warranty period,you may purchase an AC adapter with this specs:12v 2a

Heat is not working.

Please ask the customer to check if he/she pressed the correct button for heat.
Please check if the infrared light on the massage balls is working. If it is glowing then the heat should also work.

Customer cannot feel the warmness or heat even the infrared lights on the massage balls are working

Please explain to the customer that it may take 5-10 mins to feel the heat from the infrared light. If their heat tolerance is high, they may feel that it is still not enough so we suggest that they wait further and AVOID wearing thick clothes while using the massager. Thick clothes will hinder the warmness from the infrared light.
Infrared light product WARM heat only LIGHT heat for safety reason as some skins are more sensitive to heat. Heat function or intensity cannot be adjusted.

Troubleshooting steps

  • This neck massager is automatic transfer clockwise and counterclockwise (1 minute).
  • The heat CANNOT be turned on when the massage function is not on.

 

NM06 Neck Massager with Travel Bag - NNM0601BK - B07TB5PXGH

 

Does this massager allow you to set the direction so it does not automatically change?

  • Yes, this neck massager will automatic transfer clockwise and counterclockwise (1 minute), you can also change the direction by pressing the direction button.

What's the power supply work with?

  • 110-240V

Is it cordless?

  • No, it's cordless, you need to plug the adarpter for use.

My massager is not working or turning on

  • Try to plug the unit to another working outlet (multiple outlets if possible)
  • Ask the customer if the light indicator on the AC adapter lights up or not (if it lights up, massager is possibly defective. If it doesn't light up, AC adapter is possibly defective)
  • To confirm this, ask to try the car adapter. If it works, then send a replacement AC wall adapter. If it still doesn't work, ask for a video recording showing the issue (if possible especially for new orders)

How long the warranty is?

  • 12 months.

 

 

NM02 Neck Massager - NK-MP-0201-BK - B086TT722G

My massager is not working or turning on

  • Try to plug the unit to another working outlet (multiple outlets if possible)
  • Ask the customer if the light indicator on the AC adapter lights up or not (if it lights up, massager is possibly defective. If it doesn't light up, AC adapter is possibly defective)
  • To confirm this, ask to try the car adapter. If it works, then send a replacement AC wall adapter. If it still doesn't work, ask for a video recording showing the issue (if possible especially for new orders)

Is it cordless?

  • This neck massager is NOT cordless.

How you know when the neck massager is ready when you charge?

  • Please know this massager is not rechargeable. You can only use it while it is plugged in.

Does it fit all sizes? Is the straps adjustable?

  • The straps of this neck massager are adjustable.

 

 

 

Eye Massager-NEM0101WH-B08JCBTZR1

 

How well does this work on migraines?

Answer:Wonderfully, as long as the heat doesn't stop working. Mine stopped after 3 months.

Is there any way to have just heat on and no massaging/vibration/music?

Answer:Don’t listen to the people saying you can’t have just the heat. You can. It’s it the manual. You just have to tap the power button until you get to the only heat setting (a voice announces each setting as you change it). You turn the music off by tapping on the music note. Tapping on the note makes the volume louder and louder until around the fifth tap, turns the sound off completely. Just tap it again to turn the sound back on.

Can the heat be turned on at any time or does it have to be selected when turning it on?

Answer:The heat is automatically on but you can change the setting at any time.

Is this massager good for clearing out dark circles around eyes?

Answer:Our eyes can only help you relieve your dark circles and bags under your eyes, and relax your eyes, but cannot completely remove your dark circles.

I got a gift of another eye massager, but it is too loud for the music. Can I turn off music when massaging for this device?

Answer:Yes, you can simply double click the button to turn it off. Very smart design.

How can I know when I need to charge or it is charged enough?

Answer:When the eye massager is charging, the blue light indicator flashes. When full, the power indicator will be always on.

Does it massage the temples as well?

Answer: Yes, it does massage the temples as well.

Is this comfortable for a side sleeper?

I believe it’s best when you lie on your back. it is the most comfortable position for me.

Does it put pressure over or squeeze the eye balls?

Answer:It puts pressure around the eyes. I wear contacts when I use it and I have no issues with it bothering them.

Can it be extended by another 15 minutes?

Answer:No, the program of electric eye massager is set to 15 minutes. If you need more time, you can reset it to 15 minutes. Usually fall asleep before or before the 15-minute timer turns off.

FM01 foot massager NK-FM-100-BLK B06WGP2CVL

 

Why is the unit not turning on?

Please check if the main power switch which is located at the top underside of the massager is turned on before pressing the selector/heat button on the front.
Note that sometimes customer don't notice the power switch and they just keep pressing the large button on the bottom side. Switch should be on first.
NOTE: This massager has 2 buttons to operate.

I can barely feel the heat. Is it defective?

Please know that this massager is designed with infrared heat only. This means it only gives off very mild heat for safety purposes. It is also noticeable within 5-10 minutes of use. Ask the customer if he can try to use the massager for this long and still doesn't feel any hint of heat or warmth. If not, ask the customer to return (if the order is new) for a replacement.

Up to what size does this massager can accommodate?

The largest size this massager can accommodate is up to 12 inches long

Will it work 220-240v?

No, it only works with 120v

Can I stand on the massager?

No, it is not advisable to stand on the massager as it can damage the motor inside that may lead to product malfunction.

For how long should I use the massager?

We recommend to only use the massager for as long as 20 minutes at a time to avoid overusing the product and causing you pain. This massager is designed for deep massage and using it for too long may be painful.

Are there any restrictions on using the massager with medical conditions?

If you have health conditions, it is always best to consult your doctor first before using the product to know whether it is safe to use it or not.

It's painful to use the massager.

Please try to use a towel or cloth in between your body and the massager to lessen the pressure.

The mesh fabric is wearing off or tearing off

Ask for a picture. If the issue is confirmed and if they are still under 18 months warranty, send a REPLACEMENT.

The power adapter is misplaced, lost or damaged

This issue is not covered by our warranty so we normally don't send a replacement. But if they are still under warranty, we can just process a replacement if it's only the adapter.
If they are outside the warranty, you can give them the specs and the link to buy:
12V 2A AC to DC Power Supply Adapter, 5.5mmx2.1mm

Heat is not working.

Please ask the customer to check if he/she pressed the correct button for heat.
Please check if the infrared light on the massage balls is working. If it is glowing then the heat should also work.

Customer cannot feel the warmness or heat even the infrared lights on the massage balls are working

Please explain to the customer that it may take 5-10 mins to feel the heat from the infrared light. If their heat tolerance is high, they may feel that it is still not enough so we suggest that they wait further and AVOID wearing thick clothes while using the massager. Thick clothes will hinder the warmness from the infrared light.
Infrared light product WARM heat only LIGHT heat for safety reason as some skins are more sensitive to heat. Heat function or intensity cannot be adjusted.

FM03 foot massager NK-FM-0301-GY B07WYX1D4H

 

Is the input 100v-240v?

Yes, input AC100-240V ~50/60HZ

Does it fit men’s size 14?

The Massager Only Fit Up to 11 Shoe Size

Does this knead the sides and tops of feet? or just bottoms?

The unit has massaging rollers and heat for the bottom of the foot. In other modes, it has to massage at the bottom and compression that cover the top and sides of the foot to a certain degree.

The temperature of the heating device is not high enough.

Slowly heating is safer to care for your feet. You can try to change a pair of thinner socks, or just go barefoot to enjoy it, which will make you feel the heat faster.

The high setting of air compression is too strong and very uncomfortable, It is painful and uncomfortable to use

This massage is designed to deep massage and may be painful for those who are not used to it. Because of this, we recommend your put on thick socks for a better experience of the product.

How to take out the fabric to wash?

There is a zipper in each massage room, you could remove the cloth through the zipper to wash.

Does this run on batteries?

No batteries it has a power cord you plugin.

Are replacement detachable cloth covers available for purchase?

Sorry, the detachable cloth covers are not sold separately. If you have the problems with them, you could contact us, we will do our best to help you.

How long, in foot and inches, is the power cord?

The length of the power cord is 152cm(60inch).

FM04 foot massager NK-FM-0401-GY B0851CWJGW

 

Is this noisy - what kind e.g low whine or clicks? can it be used while watching tv without increase tv volume up too much? annoying to others a lot?

It's relative - if you're using it in an otherwise quiet environment, you will hear it, it's not particularly noisy or unpleasant,if using it in a room where there's already some ambient noise (like my air conditioner, or the TV), actually don't really notice it at all.

Does this work for a size 13 man's foot?

Fit to Size 12 man’s foot

How to take out the fabric to wash?

There is a zipper in each massage room, you could remove the cloth through the zipper to wash.

Does this run on batteries?

No batteries it has a power cord you plugin.

Can you adjust the speed of the rollers?

Not the speed but you can adjust the intensity and also the air pressure around the feet

Does this work with 220V input?

The adapter input is 100-240VAC, the output is 12V 2.5A.

A06-LM03-GY00-USMD B08Z32HBYL Nekteck Calf Massager

 

How does this product massage?

A1: There are 2+2 airbags inside. It will be inflated and deflated to simulate the kneading and stroking of tissues like human hands. It can relax your muscles, increase circulation and relieve pain.

How many massage modes, and what's the difference?

There are 2 massage modes. In the sequence mode, the upper and lower airbags work alternatively as a sequential compression device. In the whole mode, the 4 airbags work simultaneously on the whole massage area.

Can this leg air massager be used on feet or arms?

A3: This massager can be used on arms and feet. You can adjust the wraps for a better fit. Please DO NOT use it on your knees.

Is it loud?

A4: There will be a 'hum' mechanical sound while the airbags are inflating and deflating. But this sound is soft, and won't disturb you while watching television or listening to music.

Foot massager A02-FM05-BKUS B093W5JMSJ

 

If the product does not work, what can I do?

Ensure the voltage on the product corresponds to the local mains voltage, andthen plug in again.Make sure you have pressed the ON/OFF button.

If the product suddenly stops working, what can I do?

The product may be turned off automatically after a 15-minute session, you can press the ON/OFF button again for another session.It may because the DC connector is not connected properly to the DC power jack, you can Check and reconnect the connector and jack port.

What if the product is abnormally warm?

Unplug the product and let it cools down completely before using it again.

Will it massage my ankle?

It does not Knead or Roll your ankle. But it will do air compression massage, which may compress your ankle.

I can’t feel the heat under my feet?

This massager features 2 heating areas, around the airbags and in the bottom. The heating in the bottom will work slower than the heating around airbags, making the massage more comfortable.

Foot Leg Maasager-A06-LM02-WT00-USMD-B093W8WDGY

 

 

How intense is the highest massage settings?

A1:It may be very intense,we recommend that you start the massage from the lowest setting for the first time, and then adjust it up as needed after getting used to it.

Does it massage the top of the feet?

A2:It squeezes pressure on the top but does not massage the top of the feet.

Which direction of the machine is the correction position to put my feet?

You can put the massage machine flat on the ground, or use the front bracket bar to adjust the angle to get a better massage experience.

Could you lay on the floor and do any part of your calf?

A4:You can put the massage machine flat on the ground,and place your calves on the massage machine.

What is the power source?

A5:It is corded electric.

Scalp massager-A11-SM01-GYUS-B08ZSJYFQX

 

 

How long does the scalp massager take to charge? How long can use per full charge?

It takes about 2 hours to fully charge.Oncethemassageisfullycharged,itcanbeused forupto150minuteseach time.(There will be differences due to the different massage speed).


Can it be used in the shower?

The electric head massager is made from IPX-7 Waterproof material allowing you to use it while taking a shower for a proper scalp massage. Note: It is not recommended to immerse it in water.

Will the head massager get tangled with long hair?

No, the soft silicone heads prevent hair from being pulled or tangled.

Can remove these massage heads to clean them?

Yes. The head massager is detachable and washable.

Can this be used on cats?

Yes, of course. Cats will enjoy it very much.

What is the warranty on this?

This product can be guaranteed within 12 months.

45w wall charger-AC-TCPD-45W-B0719KV9PH

 

 

Would this work with MacBook Pro?

Answer: Yes, this charger has universal compatibility, it’s compatible with MacBook Pro , Chromebook, Dell XPS, HP Spectre, iPad Pro 11 inch/12.9 inch, Chrome Pixelbook, Google Pixel, Samsung, LG and other USB charger.

Would this work with Samsung Note 10/S10/10+/S20 Ultra?

Answer: No, it can't charge your Samsung Note 10/S10/S10+/S20 Ultra

Is it tested by USB-IF?

Answer: Yes, it’s USB-IF certified. This 45W Power Delivery USB Type C Wall Charger has passed rigorous test by USB compliance standard. It's fast, safe and provides you the best possible performance

Will it damage my battery?

Answer: No, the charger has smart technology which intelligently identifies the power required by your device to protect your battery.

Will this adapter fast charge an iPhone 11 Pro?

Answer: Yes, it can charge and fast charge iPhone 11 Pro

Is it a fast charging charger?

Answer: Yes, this charger supports fast charging. It can fully charge MacBook 12" in just 2.5 hours.

What is the charger’s maximum output?

Answer: This Charger will intelligently identify your devices automatically and provide the fastest and most efficient output current (5V/3A, 9V/3A,15V/3A, 20V/2.25A)

Is it good for travel to Europe?

Answer: Yes, it’s ideal for travelling to Europe especially for its compact size and universal compatibility.

What is the charger’s voltage?

Answer: This charger conforms to international voltage compatibility (AC 100-240V)

60w wall charger-TC-ACPD-60W-B07F34196B

 

Does this charger support fast charging for MacBook 13”?

Yes, it absolutely does. It is Power Delivery 3.0 charger. It can fully charge your MacBook 13” in just 1.8 hrs.

What is the product dimensions?

The dimensions of the 60w charger is 1.14*2.79*2.36 inch

Does this charger have built-in overcharge protection? Is it safe to use for my devices?

Yes. This charger is USB-IF, FCC, ETL Certified. It uses the highest quality components, built-in safeguards protected against over-charging, over-voltage, over-current, and over-heating.

Does this product come with a USB C cable?

Yes, the product comes with a 2-meter(6ft) USB-C to C Cable

Is this USB-IF certified?

Yes, in fact, this charger is USB-IF, FCC, and ETL Certified.

Is it compatible with Samsung Note 10?

Yes, it is. It is compatible with most USB-C devices from, phones to tablets to laptops like Macbook Pro/Air, iPhone, iPad, Google Pixel, Samsung, LG and more! It has extensive compatibility.

Will this charge my devices faster than the standard speed?

Yes, with its powerful 60w PD 3.0 capacity, it will charge compliant devices faster than the industry standard.

Is this charger easy to carry?

Answer: Compact size and foldable plug ensure maximum portability wherever you go. Handy for home, office, and trips.

 

 

72w desktop charger-TC-AC-72W-BLK2-B0712252ZQ

 

 

What is the output for each port?

USB-C port can provide 60WMax(PD3.0),one port provide up to 12W(5v/2.4A)

Would this work with a Samsung Galaxy S20 Ultra?

It doesn’t fast charge with Samsung Galaxy S20 Ultra since the charger does not support PPS.

Does it charger fast like the description?

Yes, it supports USB-C PD up to 72W, which can fully charge a MacBook Pro 13”in just 2.0 hours. Note that this charger does not support PPS, so it won’t fast charge devices that requires PPS like Samsung Note 10/S10/10+ PPS/S20 Ultra

Is this device UL listed?

Yes, the charger is USB-IF certified & UL Listed. Built-in with multiple safeguards and intelligent IC identification technology that protect against short-circuit, over-current, over-voltage, over-heating and over-charging.

Does this charger charge Dell and HP laptops?

Yes,This charger is compatible with most USB C devices such as Mate Book, Macbook, Lenovo Yoga,Thinkpad Dell XPS, HP Spectre, Google Pixel, Samsungand more

Can this be used internationally?

Yes, it is rated up to 240V so it can be used internationally.But you need an adapter or plug converter if the unit won't fit the wall power sockets because we only supplied US TYPE A plug

Does this support fast charge technology (2.0 or 3.0) that I have on my phone?

Yes, the charger uses Power Delivery 3.0 tech which supports USB-C PD up to 87W.

What is the warranty on the charger and how is the warranty honored?

This charger comes with a 12-month warranty for any quality-related issue. If you encounter any issues with the product, please contact support@nekteck.com immediately for warranty claim.

Does this have an indicator light to show it is charging the device?

No, this charger does not have an indicator light.

95w Charger - NKACPD95W - B085RHFR5S

What is the output for each port?

USB-C port can provide 87W Max (PD 3.0), Dual USB-A ports can provide up to 8W Max.

Would this work with a Samsung Galaxy S20 Ultra?

It doesn’t fast charge with Samsung Galaxy S20 Ultra since the charger does not support PPS.

Does it charger fast like the description?

Yes, it supports USB-C PD up to 87W, which can fully charge a MacBook Pro 12”in just 1.5 hours. Note that this charger does not support PPS, so it won’t fast charge devices that requires PPS like Samsung S20 Ultra.

Is this device UL listed?

Yes, the charger is USB-IF certified & UL Listed. Built-in with multiple safeguards and intelligent IC identification technology that protect against short-circuit, over-current, over-voltage, over-heating and over-charging.

Does this charger charge Dell and HP laptops?

Yes, it has Universal Compatibility including Dell XPS, HP Spectre, Google Pixel, Samsung and more!

Question: Can this be used internationally?

Yes, it is rated up to 240V so it can be used internationally.

Does this support fast charge technology (2.0 or 3.0) that I have on my phone?

Yes, the charger uses Power Delivery 3.0 tech which supports USB-C PD up to 87W.

Is this charger easy to carry?

Compact size and foldable plug ensure maximum portability wherever you go. Handy for home, office, and trips.

What is the warranty on the charger and how is the warranty honored?

This charger comes with a 12-month warranty for any quality-related issue. If you encounter any issues with the product, please contact support@nekteck.com immediately for warranty claim.

Can this be used to replace the 65w laptop charger?

Yes. The USB-C PD port provides up to 87W so it can absolutely charge devices with lower power requirement. This charger is compatible with most USB C devices such as Mate Book, Macbook, Dell XPS, HP Spectre, Google Pixel, Samsung, and more.

Does this have an indicator light to show it is charging the device?

No, this charger does not have an indicator light.

60w GAN Charger - NK60WGAN - B08786SHXV

 

 

Does this charger support fast charging for MacBook 13”?

Yes, it absolutely does. It is Power Delivery 3.0 charger. It can fully charge your MacBook 13” in just 1.8 hrs.

What is the product dimensions?

The 60w GaN charger which uses GaN technology is compact size. The dimensions of the charger is 1.98” x 1.98” x 1.18”. It is 50% smaller than normal 60W charger.

Does this charger have built-in overcharge protection? Is it safe to use for my devices?

Yes. This charger is USB-IF, FCC, ETL Certified. It uses the highest quality components, built-in safeguards protected against over-charging, over-voltage, over-current, and over-heating.

Does this product come with a USB C cable?

Yes, the product comes with a 2-meter USB-C to C Cable
Is this USB-IF certified?
Yes, in fact, this charger is USB-IF, FCC, and ETL Certified.

Is it compatible with Samsung Note 10?

Yes, it is. It is compatible with most USB-C devices from, phones to tablets to laptops like Macbook Pro/Air, iPhone, iPad, Google Pixel, Samsung, LG and more! It has extensive compatibility.

Is this good for travelling?

Yes, this 60W charger is 50% smaller than the standard 60w chargers. With its compact size and foldable plug, it is ideal and convenient to take with you on your business trips and travels.

Will this charge my devices faster than the standard speed?

Yes, with its powerful 60w PD 3.0 capacity and GaN technology, it will charge compliant devices faster than the industry standard.

Is this charger easy to carry?

Answer: Compact size and foldable plug ensure maximum portability wherever you go. Handy for home, office, and trips.

90W PD Charger-NK-ACTC-90W-BLK-B07RX5XSGS

 

 

Will this work with MacBook Pro?

Yes, this charger works with MacBook Pro. If you are still unsure, you can purchase it and test it first with your devices and if it doesn’t work, you can return it for a refund.

How long is the cord?

The cord is about 6 feet long

How good is the quality of the charger? The price is very good, but I’m worried it may damage my devices.

This charger has passed rigorous test by USB compliance standard. You don’t need to worry about it damaging your devices.

Does this charger have built-in overcharge protection?

Yes. In fact this charger is certified by USB-IF and UL Listed, only using the Highest Quality Components, built-in Safeguards Protected Against Over-Charging, Over-Currents, and Over-Heating.

Does this work with MacBook Air?

Yes, it works with Macbook Air. The 90W charger is Compatible with Laptops, tablets and smartphones with a USB Type-C connector, such as MacBook Pro/IPad Pro/HP Spectre/Dell XPS/Galaxy 10/Pixel XL/LG G6 and etc.It charges any USB-C compliant devices unless it has specific 3rd party charger restrictions or if the device does not have the full features of USB-specifications.

How much power does the port produce?

The charger can support 90W Max.

What is the product dimensions?

The dimensions of this product is 6.4*1.7*5.0 inch

Is this USB-IF certified?

Yes, it is USB-IF certified & UL Listed

Why does the charger get hot when charging? Is this normal?

It is normal for the charger to get hot when it’s charging devices but not too hot to touch. It is also normal for the charger to get hot if you are charging devices that have higher power wattage and/or using the device while charging.
Is this capable of fast charging devices than standard?
Yes, it is.the charger is PD 3.0 USB C Charger. But this charger don't support PPS tech.

Is it possible to charge an iPhone phone or iPad?

Yes, it is compatible with iPhone 11/11 Pro/ 11 Pro Max, iPhone 8/ 8 Plus, iPhone X/XR/XS/XS Max, iPad Pro 11"/12.9"/10.5"/9.7"/, iPad 9.7", iPad 10.2 2019 etc.

100W GaN Charger-NK100WGAN-B089FC1TRF

Can it charge the MacBook Pro 13"?

Yes, it powers most PD devices. Perfect for USB-C laptops such as MacBook Pro 16” and HP Spectre x360 15. Also works with iPhones, iPad Pro, Switch, and other compatible USB-C devices that support USB Power Delivery.

Does it contain wires?

Yes, it contains a Nekteck 100W GaN USB C wall charger and a 2M USB-C to C cable, and we supports a 12-month worry-free warranty.

Does it get hot during work in summer?

Almost not. The advanced GaN(gallium nitride) Technology greatly reduces the size to 40% of the normal 96W charger, and overcomes the serious problem of heat caused by high power, which makes charging safer.

Does the charging wire that come with the MacBook Pro work for this wattage?

Yes. They only make one. and it is a USB-C CHARGE only cable. If you have your original USB-C to USB-C cable, it will work fine.

Can I use it when I travel in Europe or Asia?

Yes, Its working voltage range is 100~240V.

111W Charger Station-TC-AC-PD-111W-B07DGTFQTD

What is the output for each port?

USB-C port can provide 87W Max (PD 3.0), 4USB-A ports can provide up to 24W(5V/4.8A) in total,each port provide up to 12W(5V/2.4A)

Would this work with a Samsung Galaxy S20 Ultra?

It doesn’t fast charge with Samsung Galaxy S20 Ultra since the charger does not support PPS.

Does it charger fast like the description?

Yes, it supports USB-C PD up to 87W, which can fully charge a MacBook Pro 12”in just 1.5 hours. Note that this charger does not support PPS, so it won’t fast charge devices that requires PPS like Samsung S20 Ultra.

Is this device UL listed?

Yes, the charger is USB-IF certified & UL Listed. Built-in with multiple safeguards and intelligent IC identification technology that protect against short-circuit, over-current, over-voltage, over-heating and over-charging.

Does this charger charge Dell and HP laptops?

Yes, it has Universal Compatibility including Dell XPS, HP Spectre, Google Pixel, Samsung and more!

Can this be used internationally?

Yes, it is rated up to 240V so it can be used internationally.But you need an adapter or plug converter if the unit won't fit the wall power sockets because we only supplied US TYPE A plug

Does this support fast charge technology (2.0 or 3.0) that I have on my phone?

Yes, the charger uses Power Delivery 3.0 tech which supports USB-C PD up to 87W.

What is the warranty on the charger and how is the warranty honored?

This charger comes with a 12-month warranty for any quality-related issue. If you encounter any issues with the product, please contact support@nekteck.com immediately for warranty claim.

Can this be used to replace the 65w laptop charger?

Yes. The USB-C PD port provides up to 87W so it can absolutely charge devices with lower power requirement. This charger is compatible with most USB C devices such as Mate Book, Macbook, Dell XPS, HP Spectre, Google Pixel, Samsung, and more.

Does this have an indicator light to show it is charging the device?

No, this charger does not have an indicator light.

107W USB C Charger-NK107WGANUS-B08JPQ7CR8

 

 

What is the output for each port?

One USB-C port can provide 65W Max and another USB-C port provide 30W Max (PD 3.0), Dual USB-A ports can provide 5V/2.4A (Total 12W Max)

Does this charger support fast charging for MacBook 13”?

Yes, it absolutely does. It is Power Delivery 3.0 charger. It can fully charge your MacBook 13” in just 1.8 hrs.

Does this product come with a USB C cable?

Yes, the product comes with a 2-meter USB-C to C Cable

Is this USB-IF certified?

Yes, in fact, this charger is USB-IF, FCC, and ETL Certified.

Is it compatible with Samsung Note 10?

Yes, it is. It is compatible with most USB-C devices from, phones to tablets to laptops like Macbook Pro/Air, iPhone, iPad, Google Pixel, Samsung, LG and more! It has extensive compatibility.

Does the charging wire that come with the MacBook Pro work for this wattage?

Yes. They only make one. and it is a USB-C CHARGE only cable. If you have your original USB-C to USB-C cable, it will work fine.

Question: Can I use it when I travel in Europe or Asia?

Yes, Its working voltage range is 100~240V.

27W straight line- TC-CC-15W -B0172QQNBY

 

 

How long is the usb c cable?

1m/3.3ft

Is the intergrated type-c cable following usb type c standards? benson didnt review this charger, i'm weary if the cabels uses the correct resistors

Yes and no. The app 'Ampere' reports a max current of 1500mA, so I think it's a USB type-C connector on a legacy cable - no different than putting a compliant USB-A to type-C cable on a standard charger. I think Benson was primarily reviewing USB-A to type-C cables, of which a lot report 3000mA capacity incorrectly.

Does this turbo charge?

Yes it does. The USB attached to the charger I have not used. But the charger itself does turbo charge.

What is the output from the type-c cable? does it do 5v/2.4a or 5v/3a?

for integrated type-c cable, it's 5v/3A (max)

Is this the updated version that does not heat up and melt?

Yes, the updated version built with extra over-current protection. (limiting the charging current up to 3.3-3.5A)

Will this work for the LG g7?

Yes. just 5V/3A charging, not PD charging.

Is the usb type-a additional port (supports up to 2.4a) compatible with iphone 6? (which draws 2.1a) - i guess will it hurt my iphone?

"supports up to 2.4a" that doesn't mean it always puts out that much current. I means 2.4a is maximum it can produce. If a phone draws 2.1a that's what the charger provides.

27W Coiling- typec-cc2 - B01CH9NEM2

 

 

Is this charger compliant with type-c standard. i've read some type-c cables/chargers can be risky for non-compliance.

Yes.

How long is the cord in its shortest, most coiled state?

about 15~16 inches.

Does it have a light on it?

Yes. A very small blue light.

Does this need to plug in certain way so the usb c cord comes out from below? or can it be turned around?

It has to be plugged in in a certain way for the cord to come out the bottom. No rotating where the USB c cord come out of.

Just got the s9 plus. Will this fast charge it? Or even work with it?

Depends if the S9 charging port is USB C. If it is, then yes it will work with it. You can also plug another cable into the main body of the charger.

45W- NK-CC-PD45W - B075WQQG7C

 

 

Does this charge the xps 13 (9360)?

I do not have a 9360 but it does fully charge my xps 9370.

Will this fast charge my Samsung S10 plus?

Answer:Yes,it will.

Would my phone fast charge (dash charge) if i plug my oneplus 5 phone into the usb-c port using an type a to type c adapter on my op5 charging cable?

I'm unfamiliar with that cable but the throughput on the type-A port is much lower than the type-C port on the adapter so to be safe, I would say no. Technically the throughput of the -A port is high enough to support fast-charging but I don't know of any type-A to -C cables that can handle that kind of throughput.
On the bright side, there is a type-C to -C cable included with this adapter so you wouldn't even need the type-A to -C cable if you use the one they provide (and that one does support fast-charging).

Will this charge a 2017 13 inch macbook pro? the spec for that says 60 watts, wondering if anyone has used this to charge at a slower rate?

Yes, but not full speed.

Will this work for my MacBook Pro 13-inch?

Yes it will work with MacBook Pro and any USB C PD enabled laptops that can be charged with an output of up to 45W.

Will this charge my Galaxy Note 20 Ultra 5g at 45w?

The note 20 ultra does not support 45w charging. It is capped at around 24 or 25w. So it will charge it at the phones max charging speed.

Solar Lights 4LED——SPOT-WARM-4P——B07NNZ45FN

 

 

Lights do not work. What should I do?

Please make sure the lights are being placed under DIRECT sunlight without any obstructions from the trees or any shades.
-Make sure they are getting plenty of sunlight during the day.
-Please know that these lights are very dependent on the sunlight. So if the weather is inconsistent – raining, snowing, cloudy – these may affect the performance of the light.
-Try to clean the solar panel as the dirt might also prevent solar charging.
-Check if there is any other light close to the Solar Spotlight since there is a sensor built into the panel, when there is light too close to Solar Spotlight, it won't turn on.

Can I charge these lights on cloudy days?

The charging process could be slower if it is cloudy. Make sure to place the units in an area where the panels are getting full sunlight not spotty.
Will these solar lights turn off and on when a car passes by at night?
No, they are not motion activated.

How many lumens each light has?

Each light has 200 lumens.
Can these lights be adjusted to shine on something below?
The light angle can be adjusted up to 180 degrees vertical, and 90 degrees vertical for the solar panel.
What is the battery type we are using for our solar spotlights?
Name of battery :Cylindrical Li-ion
Type /Model :LIR 18650
Physical shape: Cylindrical

The light isn't working under dark place, is that defective?

Leave the solar panel under direct sunlight to be charged for at least 8 hours (much better if they will be charged the whole day) and then test it again.
There is a button on the underside of the panel to turn them on. Push once for low and twice for high (Please do this at night or in the dark after charging the unit)
Note that the charging process could be slower if it is cloudy. Make sure to place the units in an area where the panels are getting full sunlight not spotty.

If the spotlight is not turning on automatically at night.

Check if there is any other light that is too close to the Solar Spotlight, since there is a sensor built into the panel, when other lights are too close, it won't turn on. Make sure the lights are placed with at least 3 or 5 feet distance apart.

Do these lights have a replaceable battery?

Yes, it is replaceable. However, we don’t recommend removing and replacing the battery as it may damage the cover causing water to leak inside the solar panel.

Are these plastic or metal or both?

The outdoor solar light is made of plastic.

Is the lamp head adjustable? How about the solar panel?

Yes, the lamp head is adjustable for up to 90 degrees vertical, 180 degrees vertical, and 90 degrees vertical for the solar panel.

Does it also function on rain or snowy day?

The solar light can withstand all extreme weather conditions, such as rain, snow, frost.

How do you install solar light?

This solar light is very easy to install. Just stick into the ground or use the included screws to mount on the wall.

What are the advantages of this solar lamp compared with other solar lamps?

Our solar lights are brighter and have a bigger battery capacity to store more power. Its flexible solar panel, the lamp head can be adjusted to different angles.

How long this solar light can work when it is fully charged?

This solar light has two brightness light mode. In low light, the mode can last up to 6-8 hours while in the high light mode it can last up to 3-4 hours.

Could these work for outdoor Christmas lights?

Yes, it can. It is mainly used for highlighting landscapes, plants, trees, or even the pool. It’s a great accent to your garden landscape, patio, or backyard.

What is the purpose of the button and where is it located?

The switch button is located under the solar panel. It is to turn on/off the light and set the light mode – high or low/dim. Press once for dim mode and twice for high mode. Press again, to turn off the light.

Solar Lights 10LED SPOT-WARM-10LED-4PCS B07Y51JQWN

 

 

Lights do not work. What should I do?

Please make sure the lights are being placed under DIRECT sunlight without any obstructions from the trees or any shades.
-Make sure they are getting plenty of sunlight during the day.
-Please know that these lights are very dependent on the sunlight. So if the weather is inconsistent – raining, snowing, cloudy – these may affect the performance of the light.
-Try to clean the solar panel as the dirt might also prevent solar charging.
-Check if there is any other light close to the Solar Spotlight since there is a sensor built into the panel, when there is light too close to Solar Spotlight, it won't turn on.

Can I charge these lights on cloudy days?

The charging process could be slower if it is cloudy. Make sure to place the units in an area where the panels are getting full sunlight not spotty.

Are we ever supposed to turn the lights off for any reason? Or do we leave them on all the time?

Leave them on as they will automatically turn off when it’s bright enough outside.

Do these lights need direct sunlight to charge?

It is recommended to charge the spotlight under direct sunlight for 1-2 days before using it to make sure the spotlight has enough power.

How can I adjust the brightness?

Press the power button once then the spotlight will change to the Low Light mode.
Press the power button twice then the spotlight will change to the High Light mode.

Do these turn on by themselves when it gets dark?

Yes, once the sunlight hits the solar panel, it goes off. When it gets dark the light will come on automatically. Battery inside the lights are charged by the sunlight which keeps them Illuminated at night.

What is the battery type we are using for our solar spotlights?

Name of battery :Cylindrical Li-ion
Type /Model :LIR 18650
Physical shape: Cylindrical

The light isn't working under dark place, is that defective?

Leave the solar panel under direct sunlight to be charged for at least 8 hours (much better if they will be charged the whole day) and then test it again.
There is a button on the underside of the panel to turn them on. Push once for low and twice for high (Please do this at night or in the dark after charging the unit)
Note that the charging process could be slower if it is cloudy. Make sure to place the units in an area where the panels are getting full sunlight not spotty.

If the spotlight is not turning on automatically at night.

Answer: Check if there is any other light that is too close to the Solar Spotlight, since there is a sensor built into the panel, when other lights are too close, it won't turn on. Make sure the lights are placed with at least 3 or 5 feet distance apart.

Do these lights have replaceable batteries?

Answer: Yes, it is replaceable. However, we don’t recommend removing and replacing the battery as it may damage the cover causing water to leak inside the solar panel.

Are these plastic or metal or both?

The outdoor solar light is made of plastic.

What is the battery capacity of this solar light?

The battery capacity is 2200mAh which can store more power and stay longer.

Is the lamp head adjustable? How about the solar panel?

Yes, the lamp head can be adjusted up to 90 degrees vertical, and180 degrees vertical for the solar panel.

Does it also function on rain or snowy day?

The solar light can withstand all extreme weather conditions, such as rain, snow, frost.

How do you install solar light?

This solar light is very easy to install. Just stick into the ground or use the included screws to mount on the wall.

How long this solar light can work when it is fully charged?

This solar light has two brightness light mode. In low light, the mode can last up to 16 hours while in the high light mode it can last up to 8 hours.

Could these work for outdoor Christmas lights?

Yes, it can. It is mainly used for highlighting landscapes, plants, trees, or even the pool. It’s a great accent to your garden landscape, patio, or backyard.

What is the purpose of the button and where is it located?

The switch button is located under the solar panel. It is to turn on/off the light and set the light mode – high or low/dim. Press once for dim mode and twice for high mode. Press again, to turn off the light.

Solar Spotlights NSL04LEDWW2P B085MBF5RT

 

 

Lights do not work. What should I do?

Please make sure the lights are being placed under DIRECT sunlight without any obstructions from the trees or any shades.
-Make sure they are getting plenty of sunlight during the day.
-Please know that these lights are very dependent on the sunlight. So if the weather is inconsistent – raining, snowing, cloudy – these may affect the performance of the light.
-Try to clean the solar panel as the dirt might also prevent solar charging.
-Check if there is any other light close to the Solar Spotlight since there is a sensor built into the panel, when there is light too close to Solar Spotlight, it won't turn on.

Can I charge these lights on cloudy days?

The charging process could be slower if it is cloudy. Make sure to place the units in an area where the panels are getting full sunlight not spotty.

Are we ever supposed to turn the lights off for any reason? Or do we leave them on all the time?

Leave them on as they will automatically turn off when it’s bright enough outside.

Do these lights need direct sunlight to charge?

It is recommended to charge the spotlight under direct sunlight for 1-2 days before using it to make sure the spotlight has enough power.

How can I adjust the brightness?

Press the power button once then the spotlight will change to the Low Light mode.
Press the power button twice then the spotlight will change to the High Light mode.

Do these turn on by themselves when it gets dark?

Yes, once the sunlight hits the solar panel, it goes off. When it gets dark the light will come on automatically. Battery inside the lights are charged by the sunlight which keeps them Illuminated at night.

What is the battery type we are using for our solar spotlights?

Name of battery :Cylindrical Li-ion
Type /Model :LIR 18650
Physical shape: Cylindrical

The light isn't working under dark place, is that defective?

Leave the solar panel under direct sunlight to be charged for at least 8 hours (much better if they will be charged the whole day) and then test it again.
There is a button on the underside of the panel to turn them on. Push once for low and twice for high (Please do this at night or in the dark after charging the unit)
Note that the charging process could be slower if it is cloudy. Make sure to place the units in an area where the panels are getting full sunlight not spotty.

If the spotlight is not turning on automatically at night.

Check if there is any other light that is too close to the Solar Spotlight, since there is a sensor built into the panel, when other lights are too close, it won't turn on. Make sure the lights are placed with at least 3 or 5 feet distance apart.

Do these lights have replaceable batteries?

Yes, it is replaceable. However, we don’t recommend removing and replacing the battery as it may damage the cover causing water to leak inside the solar panel.

Are these plastic or metal or both?

The outdoor solar light is made of plastic.

What is the battery capacity of this solar light?

Answer: The battery capacity is 2200mAh which can store more power and stay longer.

Is the lamp head adjustable? How about the solar panel?

Yes, the lamp head can be adjusted up to 90 degrees vertical, and180 degrees vertical for the solar panel.

Does it also function on rain or snowy day?

The solar light can withstand all extreme weather conditions, such as rain, snow, frost.

How do you install solar light?

This solar light is very easy to install. Just stick into the ground or use the included screws to mount on the wall.

Question: How long this solar light can work when it is fully charged?

This solar light has two brightness light mode. In low light, the mode can last up to 16 hours while in the high light mode it can last up to 8 hours.

 Could these work for outdoor Christmas lights?

Yes, it can. It is mainly used for highlighting landscapes, plants, trees, or even the pool. It’s a great accent to your garden landscape, patio, or backyard.

What is the purpose of the button and where is it located?

The switch button is located under the solar panel. It is to turn on/off the light and set the light mode – high or low/dim. Press once for dim mode and twice for high mode. Press again, to turn off the light.

Solar Spotlights NSL04LEDWW2P B085MBF5RT

The light isn't working under dark place, is that defective?

Leave the solar panel under direct sunlight to be charged for at least 8 hours (much better if they will be charged the whole day) and then test it again.
There is a button on the underside of the panel to turn them on. Push once for low and twice for high (Please do this at night or in the dark after charging the unit)
Note that the charging process could be slower if it is cloudy. Make sure to place the units in an area where the panels are getting full sunlight not spotty.

If the spotlight is not turning on automatically at night.

Answer:Check if there is any other light that is too close to the Solar Spotlight, since there is a sensor built into the panel, when other lights are too close, it won't turn on. Make sure the lights are placed with at least 3 or 5 feet distance apart`

Do these lights have replaceable battery?

Answer: Yes, it is replaceable. However, we don’t recommend removing and replacing the battery as it may damage the cover causing water to leak inside the solar panel.

Are these plastic or metal or both?

Answer: The outdoor solar light is made of plastic.

Do these emit a warm white light or cool white light?

Answer: It's a warm white light.

What is the battery capacity of this solar light?

Answer:The battery capacity is 3000mAh which can store more power and stay longer.

Is the lamp head adjustable? How about the solar panel?

Answer: Yes, the lamp head is adjustable for up to 90 degrees vertical, 180 degrees vertical and horizontal adjustable for the gooseneck arm and 360 degrees for the solar panel.

Does it also function on rain or snowy day?

Answer: The solar light is IPX5 weather resistant so it can endure extreme weather conditions, such as rain, snow, frost, and sleet. It is waterproof, heat-resistant and frost-resistant.

How do you install the solar light?

Answer: This solar light is very easy to install. Just stick into the ground or use the included screws to mount on the wall.

What are the advantages of this solar lamp compared with other solar lamps?

Answer: Our solar lights are brighter and has bigger battery capacity to store more power. Its flexible solar panel, gooseneck arm & lamp head can be adjusted to different angles.

How long this solar light can work when it is fully charged?

Answer: This solar light has two brightness light mode. In low light mode can last up to 14 hours while in high light mode it can last up to 8 hours.

Could these work for outdoor Christmas lights?

Answer: Yes, it can. It is mainly used for highlighting landscapes, plants, trees or even the pool. It’s a great accent to your garden landscape, patio or backyard.

What is the purpose of the button and where is it located?

Answer: The switch button is located under the solar panel. It is to turn on/off the light and set the light mode – high or low/dim. Press once for dim mode and twice for high mode. Press again, to turn off the light.

Floor Lamp NK-FLS-BLK B07TM4Z499

 

 

How to use the dimmer?

Press and hold your finger (thumb) on the switch for the dimmer to activate. Press on the top of the switch to increase the light, bottom to decrease.

Is it bright enough?

The led lamp is 30W, which is bright enough.

Is it sturdy?

It comes with a sturdy base so no need to worry about its stability since it does not easily tip or fall over.

What is the LED temperature of the light?

the LED temperature is 3000k

Can I adjust the color temperature?

No, you can only adjust the brightness.

How many lumens is this light?

The light is 2000 lumen.

Power Strip 6A2U- NK-6A2U-RT - B071141PJT

 

 

 

Is this power strip designed for surface or wall mounting?

Yes, you can do wall mounting.

What is the difference between a surge supressor and a surge protector?

Suppressor suppresses & regulates the voltage & makes the power constant in case of a surge. The protector detects the surge & turns the unit off.

Can the USB be used for more than just charging?

No. The USB A ports are output only. Max 5V2.4A (12W) each.You also need to be aware that these USB A Ports are not QualComm certified,which means that it will not support Fast Charging on Smart Phones.

Is this enough to protect 4K flat screen TVs and still be able to plug multiple game consoles?

Answer:I have my 4K telly, a sound system, a 4K disc player, AND 2 gaming consoles all plugged in and protected without problem. Occasionally, I'll use the USB ports to charge 3D glasses as well.

How to mount? I bought this and don’t know how to mount it under my desk?

Easy, turn it over and on the back are to "+". Those are for the heads of screws. They are 10" apart. Mark that on your desk where you want to put the power strip. If you don't want to use screws, use a heavy-duty commercial double-sided tape or try heavy-duty velcro.

Is this 2.4 amps per USB port or 2.4 amps total?

They are 2.4 amp each.

Can the usb ports charge an ipad or will i have to use the plug?

Yes. I charge my iPad Pro and iPad mini every night using the usb ports.

What is the difference between 540 joule energy rating protection and 1800 watts protection rating? Which matters most, joules?

I had to look this up myself for a good explanation. But here is what I found.
"Energy absorption/dissipation - This rating, given in joules, tells you how much energy the surge protector can absorb before it fails. A higher number indicates greater protection. Look for a protector that is at least rated at 200 to 400 joules. For better protection, look for a rating of 600 joules or more."

Power Strip 12A2U- NK-12A2U-6FT - B07VDHPHZT

 

 

Does it have holes at the back for a wall mount?

Yes, it has two keyhole slots on the back for mounting on a wall.

Is there any security for using this power strip?

Definitely! This power strip is lightning-proof, surge protection, overload protection, short-circuit protection and fire-retardant!

Is this ETL approved?

AETL Listed and FCC certified, UL authentication power cord with integrated circuit breaker surge protection, lightning protection, overload protection and short-circuit protection; With 12 months warranty and Lifetime technical.

Is the usb port fast charging for laptop?

The total output of 4 USB ports is 6A/30W, the USB ports will detect your devices automatically and deliver the fastest charge speed up to 2.4A ( 5V/2.4 Max Each Port).

Solar Charger 21W- Foldable-21W-UPC -B017GQ7OEA

 

 

Can you connect an inverter to this ?

Think for the question was asked to learn about the system,inverter would not be necessary due to the lack of power being converted to ac

How long does it take to charge?

There is no battery inside the panel, so the time it takes to charge your device is depending on the capacity of your device.

When the charging process is interrupt by cloud or trees will the charging countinous automatically or must i plug out and plug in the smartphone?

If there is enough sun, it will supply power to your device. If it doesn't have enough sun it won't supply power. Answer to your question: it will resume charging automatically once conditions alot.

Is it water resistant?

Yes.

How long would it take to charge and iPhone?

With optimal sunlight, it will take about 2~3 hours.however, it's recommended to use battery bank to store power and use that to charge your phone.

Is this thing flexible? Do I need to worry about it breaking when I put it inside a stuffed backpack? Or if I rest on my backpack with it inside?

No it's not flexible. But it's pretty rigid and the odds of it breaking is pretty slim.

Is this 20 watts per port, or 10 watts each for a total of 20 between the two ports?

I can't seem to get much more than 5.04 volts x 1.71 amps = 8.62 watts per port while charging a large power bank. So, I think it is max 20 watts at peak efficiency, which is a substantial 5v load. Most USB devices are less than 2.5 amps @ 5 volts, I'm curious as to the device that would use 20 watts via usb?

Solar charger 28W- NK-SC-28W- B082HPTZ3P

 

 

Dose it restart chargeing after a cloud passes?

It continues to charge even with clouds but is most effective with full sunlight.

What is the warranty on this item

One year from date of purchase. My unit was shipped with a little slip that says I can sign up for a 6-month warranty extension by opening an internet URL.

Does this actually charge your items in a timely fashion because I had a solar panel like this before and it would actually drain my phones battery

Answer:Your situation might be caused by the following options: 1. The rate of your solar panel is not big enough; 2. Your solar panel is under poor sun light or angle. So, we recommend you to use the item under the right sunlight.

Deploying all the panels provides optimum charging, but can you deploy as a single or double panel and still charge?

The user manual says "The charge will start only when all 4 solar panels are disposed under the sunlight. If the solar charger is folded (or only half panels are disposed) it won't charge." I think they mean "exposed". So I guess the answer is no -- all or nothing.

Does this may significantly reduce energy conversation?

It's quite simple actually. When you put a solar panel behind a window, the panel can't talk to the sun and tell it what it needs. You have to let it breath in the outside air so the panel and the sun can communicate properly.

Can they be chained with each other?

Hello, please note they can be chained with each other using the buckles that comes with. But, if your meaning is to improve the power of the charge by using two solar panels toghether, is not possible. Each one has its own inner structure that can't be connected with another one.

Solar panel 100w-NK-SC-100W-B08BBZ7P1R

 

 

Why doesn't the solar produce 100W power when charging to a power station?

The solar panel is affected by many factors such as the intensity of thelight and the angle of the panel on the ground.100W is the power generated by the unit when tested in an ideal laboratory. However, in practical aspects, the intensity of the sunlight constantly changes.In addition, the angle of the light illuminating the solar panel also changes with the rotation of the sun or location of the product.Please try to test your solar panel underfull sunlight. Make sure there is no obstruction or shadow casted on the panel.

What kind of battery can be charged by this solar panel?

1.Sealed lead-acid battery.
2. Colloidal lead-acid batteries.
3. The open lead-acid batteries.

How to clean the surface of the solar panel?

Dust and dirt on the surface should first be removed using a soft brush.Use a damp cloth to wipe the surface of the solar module to remove any remaining dust or dirt.Any guano or other adhesive should be removed as soon as possible from the solar surface to avoid a reduction in performance.

Can you connect the Nekteck solar panels to other panels?

Yes, you can pair the Nekteck 100W Solar Panel with easy-to-use Combiner Cables to train additional panels together and generate more power.

Does the attached stand shown in the photo come with it?

Yes, it is attached to the panel

Is it possible to get a longer cord?

You can buy an extension cord. This panel comes with an MC4 connection cord and a cord with an 8mm barrel for charging portable solar generator

Is this rated for 12v or 18v

This is a 19.8V panel. You need a solar charge controller. Solar panels have a 80% expected efficiency and a 20% loss for different factors. Based on that it will work for a 12V battery but it will not know when to stop charging on a good sunny day. Left without a solar charge controller it can kill your battery. Play it safe. Get a mppt solar charge controller and fuse the positive leg with a 5a in line fuse.

How many can be connected in series?

The input on a good day is about 68 watts, 5A and 18 awg. I will say as many as what the solar charge controller can handle considering the battery bank you use.

Can you get a different adapter to fit my furrion plug

It has pos and negative MC4 and a DC5521 connector plug that will fit a yeti lithium generator like it was made for it.

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