Currency

Contact

support@nekteck.com

Christmas Gift! Enjoy a limited-time 20% discount! ENTER CODE: NEKTECK20

ENTER CODE: NEKTECK20

FAQs

Jump to:
Massage Gun Neck Massager Foot MassagerWall ChargerCar Charger  

NM01 Neck Massager -NK-MP-BL-UPC - B01BZOKLOO

My massager is not working or turning on

  • Try to plug the unit to another working outlet (multiple outlets if possible)
  • Ask the customer if the light indicator on the AC adapter lights up or not (if it lights up, massager is possibly defective. If it doesn't light up, AC adapter is possibly defective)
  • Please make sure that the power cord is properly seated or firmly inserted to the unit's power port, sometimes loose connection can also cause the issue.
  • To confirm this, ask to try the car adapter. If it works, then send a replacement AC wall adapter. If it still doesn't work, ask for a video recording showing the issue (if possible especially for new orders)

Is it cordless?

  • This neck massager is NOT cordless.

How you know when the neck massager is ready when you charge?

  • Please know this massager is not rechargeable. You can only use it while it is plugged in.

Are the three colors of neck massagers same in shape and size and function?

  • Yes, they have the same functions and design just different in color.

How long the warranty is?

  • 1 year warranty and life-time support from Nekteck.

Are the arm straps adjustable?

  • No. The arm straps are not adjustable. 

Can you turn off heat function? ( massage without heat)?

  • Yes you may! There is a separate button for the heat and you can switch if off if you don't want to use this feature.

Does it come with a bag for storage?

  • No. This massager doesn't come with a bag.

Power adaptor broke. How can I get a new one?

  • Please contact the seller. If you bought the item from us (Medcursor) and if the unit is still within the warranty, we may just replace the broken power adapter. You may use this seller's link to reach us: https://www.amazon.com/hz/help/contact/?sellerID=A3B7JLWSN147J7
  • If you believe that the product is already outside the warranty period,you may purchase an AC adapter with this specs:12v 2a

Heat is not working.

Please ask the customer to check if he/she pressed the correct button for heat.
Please check if the infrared light on the massage balls is working. If it is glowing then the heat should also work.

Customer cannot feel the warmness or heat even the infrared lights on the massage balls are working

Please explain to the customer that it may take 5-10 mins to feel the heat from the infrared light. If their heat tolerance is high, they may feel that it is still not enough so we suggest that they wait further and AVOID wearing thick clothes while using the massager. Thick clothes will hinder the warmness from the infrared light.
Infrared light product WARM heat only LIGHT heat for safety reason as some skins are more sensitive to heat. Heat function or intensity cannot be adjusted.

Troubleshooting steps

  • This neck massager is automatic transfer clockwise and counterclockwise (1 minute).
  • The heat CANNOT be turned on when the massage function is not on.

 

NM06 Neck Massager with Travel Bag - NNM0601BK - B07TB5PXGH

 

Does this massager allow you to set the direction so it does not automatically change?

  • Yes, this neck massager will automatic transfer clockwise and counterclockwise (1 minute), you can also change the direction by pressing the direction button.

What's the power supply work with?

  • 110-240V

Is it cordless?

  • No, it's cordless, you need to plug the adarpter for use.

My massager is not working or turning on

  • Try to plug the unit to another working outlet (multiple outlets if possible)
  • Ask the customer if the light indicator on the AC adapter lights up or not (if it lights up, massager is possibly defective. If it doesn't light up, AC adapter is possibly defective)
  • To confirm this, ask to try the car adapter. If it works, then send a replacement AC wall adapter. If it still doesn't work, ask for a video recording showing the issue (if possible especially for new orders)

How long the warranty is?

  • 12 months.

 

Cordless Neck and Back Massager - A01-NM03-BKUS - B0BMVM9X5Z

Q1. What is the battery life of the device and how long does it take to charge?

A1: The device has a battery life of 80 minutes and takes 120 minutes to charge.

 

Q2. Is the device easy to use and operate, with adjustable settings for heat and massage intensity?

A2: The Nekteck cordless neck massager has a heating function and three levels of massage intensity. It is very simple to operate via its one control panel.

 

Q3. What materials is it made of?

A3: The neck massager is made of comfortable and breathable Lycra Fabric and soft PU. The unique leaf texture design of the PU enhances the beauty of the massager.

 

Q4. Can the device be used on other body parts besides the neck, such as the shoulders or lower back?

A4: The neck massager can be used not only for the neck but also for shoulders, waist, back,legs, arms, and other body parts. However, please do not use the massager on body parts it does not fit, such as the head, elbows, knees, or chest.

 

Q5. Is the cordless neck massager lightweight and portable for use on-the-go or during travel?

A5: The net weight of the product is 1.24 kg, making it very light and portable. It is also wireless and comes with a Type C charging cable, makingit perfect for on-the-go or travel use.

Q6. Does the device come with a warranty or guarantee in case of any defects or malfunctioning parts?

A6: Yes, Nekteck offers a one-year warranty and lifetime support to guarantee your use experience.

 

FM01 foot massager NK-FM-100-BLK B06WGP2CVL

 

Why is the unit not turning on?

Please check if the main power switch which is located at the top underside of the massager is turned on before pressing the selector/heat button on the front.
Note that sometimes customer don't notice the power switch and they just keep pressing the large button on the bottom side. Switch should be on first.
NOTE: This massager has 2 buttons to operate.

I can barely feel the heat. Is it defective?

Please know that this massager is designed with infrared heat only. This means it only gives off very mild heat for safety purposes. It is also noticeable within 5-10 minutes of use. Ask the customer if he can try to use the massager for this long and still doesn't feel any hint of heat or warmth. If not, ask the customer to return (if the order is new) for a replacement.

Up to what size does this massager can accommodate?

The largest size this massager can accommodate is up to 12 inches long

Will it work 220-240v?

No, it only works with 120v

Can I stand on the massager?

No, it is not advisable to stand on the massager as it can damage the motor inside that may lead to product malfunction.

For how long should I use the massager?

We recommend to only use the massager for as long as 20 minutes at a time to avoid overusing the product and causing you pain. This massager is designed for deep massage and using it for too long may be painful.

Are there any restrictions on using the massager with medical conditions?

If you have health conditions, it is always best to consult your doctor first before using the product to know whether it is safe to use it or not.

It's painful to use the massager.

Please try to use a towel or cloth in between your body and the massager to lessen the pressure.

The mesh fabric is wearing off or tearing off

Ask for a picture. If the issue is confirmed and if they are still under 18 months warranty, send a REPLACEMENT.

The power adapter is misplaced, lost or damaged

This issue is not covered by our warranty so we normally don't send a replacement. But if they are still under warranty, we can just process a replacement if it's only the adapter.
If they are outside the warranty, you can give them the specs and the link to buy:
12V 2A AC to DC Power Supply Adapter, 5.5mmx2.1mm

Heat is not working.

Please ask the customer to check if he/she pressed the correct button for heat.
Please check if the infrared light on the massage balls is working. If it is glowing then the heat should also work.

Customer cannot feel the warmness or heat even the infrared lights on the massage balls are working

Please explain to the customer that it may take 5-10 mins to feel the heat from the infrared light. If their heat tolerance is high, they may feel that it is still not enough so we suggest that they wait further and AVOID wearing thick clothes while using the massager. Thick clothes will hinder the warmness from the infrared light.
Infrared light product WARM heat only LIGHT heat for safety reason as some skins are more sensitive to heat. Heat function or intensity cannot be adjusted.

FM03 foot massager NK-FM-0301-GY B07WYX1D4H

 

Is the input 100v-240v?

Yes, input AC100-240V ~50/60HZ

Does it fit men’s size 14?

The Massager Only Fit Up to 11 Shoe Size

Does this knead the sides and tops of feet? or just bottoms?

The unit has massaging rollers and heat for the bottom of the foot. In other modes, it has to massage at the bottom and compression that cover the top and sides of the foot to a certain degree.

The temperature of the heating device is not high enough.

Slowly heating is safer to care for your feet. You can try to change a pair of thinner socks, or just go barefoot to enjoy it, which will make you feel the heat faster.

The high setting of air compression is too strong and very uncomfortable, It is painful and uncomfortable to use

This massage is designed to deep massage and may be painful for those who are not used to it. Because of this, we recommend your put on thick socks for a better experience of the product.

How to take out the fabric to wash?

There is a zipper in each massage room, you could remove the cloth through the zipper to wash.

Does this run on batteries?

No batteries it has a power cord you plugin.

Are replacement detachable cloth covers available for purchase?

Sorry, the detachable cloth covers are not sold separately. If you have the problems with them, you could contact us, we will do our best to help you.

How long, in foot and inches, is the power cord?

The length of the power cord is 152cm(60inch).

FM04 foot massager NK-FM-0401-GY B0851CWJGW

 

Is this noisy - what kind e.g low whine or clicks? can it be used while watching tv without increase tv volume up too much? annoying to others a lot?

It's relative - if you're using it in an otherwise quiet environment, you will hear it, it's not particularly noisy or unpleasant，if using it in a room where there's already some ambient noise (like my air conditioner, or the TV), actually don't really notice it at all.

Does this work for a size 13 man's foot?

Fit to Size 12 man’s foot

How to take out the fabric to wash?

There is a zipper in each massage room, you could remove the cloth through the zipper to wash.

Does this run on batteries?

No batteries it has a power cord you plugin.

Can you adjust the speed of the rollers?

Not the speed but you can adjust the intensity and also the air pressure around the feet

Does this work with 220V input?

The adapter input is 100-240VAC, the output is 12V 2.5A.

A06-LM03-GY00-USMD B08Z32HBYL Nekteck Calf Massager

 

How does this product massage?

A1: There are 2+2 airbags inside. It will be inflated and deflated to simulate the kneading and stroking of tissues like human hands. It can relax your muscles, increase circulation and relieve pain.

How many massage modes, and what's the difference?

There are 2 massage modes. In the sequence mode, the upper and lower airbags work alternatively as a sequential compression device. In the whole mode, the 4 airbags work simultaneously on the whole massage area.

Can this leg air massager be used on feet or arms?

A3: This massager can be used on arms and feet. You can adjust the wraps for a better fit. Please DO NOT use it on your knees.

Is it loud?

A4: There will be a 'hum' mechanical sound while the airbags are inflating and deflating. But this sound is soft, and won't disturb you while watching television or listening to music.

Air Compression Leg Massager A06-LM04-GYUS-B0BMPK8D4W-Air Compression Leg Massager

Q1.Under what circumstances should I not use it?

A1:During pregnancy or immediately after giving birth.Patients with severe blood circulation disorders are not advisable to use the product under the above circumstances.

In addition,if you have a fever or any abnormality in your body ,be sure to consult a doctor before use.

 

Q2. How many times can I use it in a day?

A1:The massager will automatically shut down after 20 minutes of continuous use.We do not recommend using a massager for more than 40 minutes in a day.Prolonged use will over-stimulate muscles and nerves and may have adverse effects.

 

Q3.Can it be used for other parts than feet,calves,knees and thighs?

A3:It is only for feet,calves,knees and thighs.Use in other parts may cause accident or injury.

 

Q4.What size feet,calves and thighs of users are suitable for?

A4:1.Foot width about 12 cm to 16 cm.2.Calf diameter:about 16.5 cm to 24 cm

 

Q5.The strength is too strong or too weak.

A5:The elasticity can be adjusted by the velcro wrap.When the velcro is loosely wound,the overall use strength and pressure will be relatively weakened.Otherwise,the overall intensity and pressure will be relatively strengthened.

 

Q6.The air in the massager hose does not exhaust.

A6:If a lot of air remains in the airbag, it may take some time to exhaust.Unplug the hose and wait for a while for the air to escape naturally.

 

Q7.I can hear some weird sounds on the massager. Is it abnormal?

A7:

①Velcro sound is crisp

This is the sound of the Velcro slightly opening on the massager(that is the sound of the Velcro being pulled when the air enters the airbag).

②Buzzing sound

This is the sound produced by the mode effect.

These are normal which is caused by the product design of the massager.

Foot Leg Maasager-A06-LM02-WT00-USMD-B093W8WDGY

 

 

How intense is the highest massage settings?

A1:It may be very intense,we recommend that you start the massage from the lowest setting for the first time, and then adjust it up as needed after getting used to it.

Does it massage the top of the feet?

A2:It squeezes pressure on the top but does not massage the top of the feet.

Which direction of the machine is the correction position to put my feet?

You can put the massage machine flat on the ground, or use the front bracket bar to adjust the angle to get a better massage experience.

Could you lay on the floor and do any part of your calf?

A4:You can put the massage machine flat on the ground,and place your calves on the massage machine.

What is the power source?

A5:It is corded electric.

45w wall charger-AC-TCPD-45W-B0719KV9PH

 

 

Would this work with MacBook Pro?

Answer: Yes, this charger has universal compatibility, it’s compatible with MacBook Pro , Chromebook, Dell XPS, HP Spectre, iPad Pro 11 inch/12.9 inch, Chrome Pixelbook, Google Pixel, Samsung, LG and other USB charger.

Would this work with Samsung Note 10/S10/10+/S20 Ultra?

Answer: No, it can't charge your Samsung Note 10/S10/S10+/S20 Ultra

Is it tested by USB-IF?

Answer: Yes, it’s USB-IF certified. This 45W Power Delivery USB Type C Wall Charger has passed rigorous test by USB compliance standard. It's fast, safe and provides you the best possible performance

Will it damage my battery?

Answer: No, the charger has smart technology which intelligently identifies the power required by your device to protect your battery.

Will this adapter fast charge an iPhone 11 Pro?

Answer: Yes, it can charge and fast charge iPhone 11 Pro

Is it a fast charging charger?

Answer: Yes, this charger supports fast charging. It can fully charge MacBook 12" in just 2.5 hours.

What is the charger’s maximum output?

Answer: This Charger will intelligently identify your devices automatically and provide the fastest and most efficient output current (5V/3A, 9V/3A,15V/3A, 20V/2.25A)

Is it good for travel to Europe?

Answer: Yes, it’s ideal for travelling to Europe especially for its compact size and universal compatibility.

What is the charger’s voltage?

Answer: This charger conforms to international voltage compatibility (AC 100-240V)

60w GAN Charger - NK60WGAN - B08786SHXV

 

 

Does this charger support fast charging for MacBook 13”?

Yes, it absolutely does. It is Power Delivery 3.0 charger. It can fully charge your MacBook 13” in just 1.8 hrs.

What is the product dimensions?

The 60w GaN charger which uses GaN technology is compact size. The dimensions of the charger is 1.98” x 1.98” x 1.18”. It is 50% smaller than normal 60W charger.

Does this charger have built-in overcharge protection? Is it safe to use for my devices?

Yes. This charger is USB-IF, FCC, ETL Certified. It uses the highest quality components, built-in safeguards protected against over-charging, over-voltage, over-current, and over-heating.

Does this product come with a USB C cable?

Yes, the product comes with a 2-meter USB-C to C Cable
Is this USB-IF certified?
Yes, in fact, this charger is USB-IF, FCC, and ETL Certified.

Is it compatible with Samsung Note 10?

Yes, it is. It is compatible with most USB-C devices from, phones to tablets to laptops like Macbook Pro/Air, iPhone, iPad, Google Pixel, Samsung, LG and more! It has extensive compatibility.

Is this good for travelling?

Yes, this 60W charger is 50% smaller than the standard 60w chargers. With its compact size and foldable plug, it is ideal and convenient to take with you on your business trips and travels.

Will this charge my devices faster than the standard speed?

Yes, with its powerful 60w PD 3.0 capacity and GaN technology, it will charge compliant devices faster than the industry standard.

Is this charger easy to carry?

Answer: Compact size and foldable plug ensure maximum portability wherever you go. Handy for home, office, and trips.

 

100W GaN Charger-NK100WGAN-B089FC1TRF

Can it charge the MacBook Pro 13"?

Yes, it powers most PD devices. Perfect for USB-C laptops such as MacBook Pro 16” and HP Spectre x360 15. Also works with iPhones, iPad Pro, Switch, and other compatible USB-C devices that support USB Power Delivery.

Does it contain wires?

Yes, it contains a Nekteck 100W GaN USB C wall charger and a 2M USB-C to C cable, and we supports a 12-month worry-free warranty.

Does it get hot during work in summer?

Almost not. The advanced GaN(gallium nitride) Technology greatly reduces the size to 40% of the normal 96W charger, and overcomes the serious problem of heat caused by high power, which makes charging safer.

Does the charging wire that come with the MacBook Pro work for this wattage?

Yes. They only make one. and it is a USB-C CHARGE only cable. If you have your original USB-C to USB-C cable, it will work fine.

Can I use it when I travel in Europe or Asia?

Yes, Its working voltage range is 100~240V.

107W USB C Charger-NK107WGANUS-B08JPQ7CR8

 

 

What is the output for each port?

One USB-C port can provide 65W Max and another USB-C port provide 30W Max (PD 3.0), Dual USB-A ports can provide 5V/2.4A (Total 12W Max)

Does this charger support fast charging for MacBook 13”?

Yes, it absolutely does. It is Power Delivery 3.0 charger. It can fully charge your MacBook 13” in just 1.8 hrs.

Does this product come with a USB C cable?

Yes, the product comes with a 2-meter USB-C to C Cable

Is this USB-IF certified?

Yes, in fact, this charger is USB-IF, FCC, and ETL Certified.

Is it compatible with Samsung Note 10?

Yes, it is. It is compatible with most USB-C devices from, phones to tablets to laptops like Macbook Pro/Air, iPhone, iPad, Google Pixel, Samsung, LG and more! It has extensive compatibility.

Does the charging wire that come with the MacBook Pro work for this wattage?

Yes. They only make one. and it is a USB-C CHARGE only cable. If you have your original USB-C to USB-C cable, it will work fine.

Question: Can I use it when I travel in Europe or Asia?

Yes, Its working voltage range is 100~240V.

45W- NK-CC-PD45W - B075WQQG7C

 

 

Does this charge the xps 13 (9360)?

I do not have a 9360 but it does fully charge my xps 9370.

Will this fast charge my Samsung S10 plus?

Answer:Yes,it will.

Would my phone fast charge (dash charge) if i plug my oneplus 5 phone into the usb-c port using an type a to type c adapter on my op5 charging cable?

I'm unfamiliar with that cable but the throughput on the type-A port is much lower than the type-C port on the adapter so to be safe, I would say no. Technically the throughput of the -A port is high enough to support fast-charging but I don't know of any type-A to -C cables that can handle that kind of throughput.
On the bright side, there is a type-C to -C cable included with this adapter so you wouldn't even need the type-A to -C cable if you use the one they provide (and that one does support fast-charging).

Will this charge a 2017 13 inch macbook pro? the spec for that says 60 watts, wondering if anyone has used this to charge at a slower rate?

Yes, but not full speed.

Will this work for my MacBook Pro 13-inch?

Yes it will work with MacBook Pro and any USB C PD enabled laptops that can be charged with an output of up to 45W.

Will this charge my Galaxy Note 20 Ultra 5g at 45w?

The note 20 ultra does not support 45w charging. It is capped at around 24 or 25w. So it will charge it at the phones max charging speed.

Solar Lights 4LED——SPOT-WARM-4P——B07NNZ45FN

 

 

Lights do not work. What should I do？

Please make sure the lights are being placed under DIRECT sunlight without any obstructions from the trees or any shades.
-Make sure they are getting plenty of sunlight during the day.
-Please know that these lights are very dependent on the sunlight. So if the weather is inconsistent – raining, snowing, cloudy – these may affect the performance of the light.
-Try to clean the solar panel as the dirt might also prevent solar charging.
-Check if there is any other light close to the Solar Spotlight since there is a sensor built into the panel, when there is light too close to Solar Spotlight, it won't turn on.

Can I charge these lights on cloudy days?

The charging process could be slower if it is cloudy. Make sure to place the units in an area where the panels are getting full sunlight not spotty.
Will these solar lights turn off and on when a car passes by at night？
No, they are not motion activated.

How many lumens each light has?

Each light has 200 lumens.
Can these lights be adjusted to shine on something below?
The light angle can be adjusted up to 180 degrees vertical, and 90 degrees vertical for the solar panel.
What is the battery type we are using for our solar spotlights？
Name of battery :Cylindrical Li-ion
Type /Model :LIR 18650
Physical shape: Cylindrical

The light isn't working under dark place, is that defective?

Leave the solar panel under direct sunlight to be charged for at least 8 hours (much better if they will be charged the whole day) and then test it again.
There is a button on the underside of the panel to turn them on. Push once for low and twice for high (Please do this at night or in the dark after charging the unit)
Note that the charging process could be slower if it is cloudy. Make sure to place the units in an area where the panels are getting full sunlight not spotty.

If the spotlight is not turning on automatically at night.

Check if there is any other light that is too close to the Solar Spotlight, since there is a sensor built into the panel, when other lights are too close, it won't turn on. Make sure the lights are placed with at least 3 or 5 feet distance apart.

Do these lights have a replaceable battery?

Yes, it is replaceable. However, we don’t recommend removing and replacing the battery as it may damage the cover causing water to leak inside the solar panel.

Are these plastic or metal or both?

The outdoor solar light is made of plastic.

Is the lamp head adjustable? How about the solar panel?

Yes, the lamp head is adjustable for up to 90 degrees vertical, 180 degrees vertical, and 90 degrees vertical for the solar panel.

Does it also function on rain or snowy day?

The solar light can withstand all extreme weather conditions, such as rain, snow, frost.

How do you install solar light?

This solar light is very easy to install. Just stick into the ground or use the included screws to mount on the wall.

What are the advantages of this solar lamp compared with other solar lamps?

Our solar lights are brighter and have a bigger battery capacity to store more power. Its flexible solar panel, the lamp head can be adjusted to different angles.

How long this solar light can work when it is fully charged？

This solar light has two brightness light mode. In low light, the mode can last up to 6-8 hours while in the high light mode it can last up to 3-4 hours.

Could these work for outdoor Christmas lights?

Yes, it can. It is mainly used for highlighting landscapes, plants, trees, or even the pool. It’s a great accent to your garden landscape, patio, or backyard.

What is the purpose of the button and where is it located?

The switch button is located under the solar panel. It is to turn on/off the light and set the light mode – high or low/dim. Press once for dim mode and twice for high mode. Press again, to turn off the light.

Solar Lights 10LED SPOT-WARM-10LED-4PCS B07Y51JQWN

 

 

Lights do not work. What should I do？

Please make sure the lights are being placed under DIRECT sunlight without any obstructions from the trees or any shades.
-Make sure they are getting plenty of sunlight during the day.
-Please know that these lights are very dependent on the sunlight. So if the weather is inconsistent – raining, snowing, cloudy – these may affect the performance of the light.
-Try to clean the solar panel as the dirt might also prevent solar charging.
-Check if there is any other light close to the Solar Spotlight since there is a sensor built into the panel, when there is light too close to Solar Spotlight, it won't turn on.

Can I charge these lights on cloudy days?

The charging process could be slower if it is cloudy. Make sure to place the units in an area where the panels are getting full sunlight not spotty.

Are we ever supposed to turn the lights off for any reason? Or do we leave them on all the time?

Leave them on as they will automatically turn off when it’s bright enough outside.

Do these lights need direct sunlight to charge?

It is recommended to charge the spotlight under direct sunlight for 1-2 days before using it to make sure the spotlight has enough power.

How can I adjust the brightness?

Press the power button once then the spotlight will change to the Low Light mode.
Press the power button twice then the spotlight will change to the High Light mode.

Do these turn on by themselves when it gets dark?

Yes, once the sunlight hits the solar panel, it goes off. When it gets dark the light will come on automatically. Battery inside the lights are charged by the sunlight which keeps them Illuminated at night.

What is the battery type we are using for our solar spotlights？

Name of battery :Cylindrical Li-ion
Type /Model :LIR 18650
Physical shape: Cylindrical

The light isn't working under dark place, is that defective?

Leave the solar panel under direct sunlight to be charged for at least 8 hours (much better if they will be charged the whole day) and then test it again.
There is a button on the underside of the panel to turn them on. Push once for low and twice for high (Please do this at night or in the dark after charging the unit)
Note that the charging process could be slower if it is cloudy. Make sure to place the units in an area where the panels are getting full sunlight not spotty.

If the spotlight is not turning on automatically at night.

Answer: Check if there is any other light that is too close to the Solar Spotlight, since there is a sensor built into the panel, when other lights are too close, it won't turn on. Make sure the lights are placed with at least 3 or 5 feet distance apart.

Do these lights have replaceable batteries?

Answer: Yes, it is replaceable. However, we don’t recommend removing and replacing the battery as it may damage the cover causing water to leak inside the solar panel.

Are these plastic or metal or both?

The outdoor solar light is made of plastic.

What is the battery capacity of this solar light?

The battery capacity is 2200mAh which can store more power and stay longer.

Is the lamp head adjustable? How about the solar panel?

Yes, the lamp head can be adjusted up to 90 degrees vertical, and180 degrees vertical for the solar panel.

Does it also function on rain or snowy day?

The solar light can withstand all extreme weather conditions, such as rain, snow, frost.

How do you install solar light?

This solar light is very easy to install. Just stick into the ground or use the included screws to mount on the wall.

How long this solar light can work when it is fully charged？

This solar light has two brightness light mode. In low light, the mode can last up to 16 hours while in the high light mode it can last up to 8 hours.

Could these work for outdoor Christmas lights?

Yes, it can. It is mainly used for highlighting landscapes, plants, trees, or even the pool. It’s a great accent to your garden landscape, patio, or backyard.

What is the purpose of the button and where is it located?

The switch button is located under the solar panel. It is to turn on/off the light and set the light mode – high or low/dim. Press once for dim mode and twice for high mode. Press again, to turn off the light.

Solar charger 28W- NK-SC-28W- B082HPTZ3P

 

 

Dose it restart chargeing after a cloud passes?

It continues to charge even with clouds but is most effective with full sunlight.

What is the warranty on this item

One year from date of purchase. My unit was shipped with a little slip that says I can sign up for a 6-month warranty extension by opening an internet URL.

Does this actually charge your items in a timely fashion because I had a solar panel like this before and it would actually drain my phones battery

Answer:Your situation might be caused by the following options: 1. The rate of your solar panel is not big enough; 2. Your solar panel is under poor sun light or angle. So, we recommend you to use the item under the right sunlight.

Deploying all the panels provides optimum charging, but can you deploy as a single or double panel and still charge?

The user manual says "The charge will start only when all 4 solar panels are disposed under the sunlight. If the solar charger is folded (or only half panels are disposed) it won't charge." I think they mean "exposed". So I guess the answer is no -- all or nothing.

Does this may significantly reduce energy conversation?

It's quite simple actually. When you put a solar panel behind a window, the panel can't talk to the sun and tell it what it needs. You have to let it breath in the outside air so the panel and the sun can communicate properly.

Can they be chained with each other?

Hello, please note they can be chained with each other using the buckles that comes with. But, if your meaning is to improve the power of the charge by using two solar panels toghether, is not possible. Each one has its own inner structure that can't be connected with another one.

Solar panel 100w-NK-SC-100W-B08BBZ7P1R

 

 

Why doesn't the solar produce 100W power when charging to a power station?

The solar panel is affected by many factors such as the intensity of thelight and the angle of the panel on the ground.100W is the power generated by the unit when tested in an ideal laboratory. However, in practical aspects, the intensity of the sunlight constantly changes.In addition, the angle of the light illuminating the solar panel also changes with the rotation of the sun or location of the product.Please try to test your solar panel underfull sunlight. Make sure there is no obstruction or shadow casted on the panel.

What kind of battery can be charged by this solar panel?

1.Sealed lead-acid battery.
2. Colloidal lead-acid batteries.
3. The open lead-acid batteries.

How to clean the surface of the solar panel?

Dust and dirt on the surface should first be removed using a soft brush.Use a damp cloth to wipe the surface of the solar module to remove any remaining dust or dirt.Any guano or other adhesive should be removed as soon as possible from the solar surface to avoid a reduction in performance.

Can you connect the Nekteck solar panels to other panels?

Yes, you can pair the Nekteck 100W Solar Panel with easy-to-use Combiner Cables to train additional panels together and generate more power.

Does the attached stand shown in the photo come with it?

Yes, it is attached to the panel

Is it possible to get a longer cord?

You can buy an extension cord. This panel comes with an MC4 connection cord and a cord with an 8mm barrel for charging portable solar generator

Is this rated for 12v or 18v

This is a 19.8V panel. You need a solar charge controller. Solar panels have a 80% expected efficiency and a 20% loss for different factors. Based on that it will work for a 12V battery but it will not know when to stop charging on a good sunny day. Left without a solar charge controller it can kill your battery. Play it safe. Get a mppt solar charge controller and fuse the positive leg with a 5a in line fuse.

How many can be connected in series?

The input on a good day is about 68 watts, 5A and 18 awg. I will say as many as what the solar charge controller can handle considering the battery bank you use.

Can you get a different adapter to fit my furrion plug

It has pos and negative MC4 and a DC5521 connector plug that will fit a yeti lithium generator like it was made for it.

Red Light Therapy - A23-LT01-BKUS - B0BPR82BVZ

What is red light therapy?

A1: A form of LED light therapy, red light therapy is a therapeutic treatment that uses specific red light waves produced by LEDs to penetrate the skin in a non-invasive manner. The mitochondria in the body's skin cells absorb the red light to create eneergy, which experts believe helps with cellular repair and health. Red light therapy does n.ot damage your skin tissue like laser therapy does.

 

How long does it take for red light therapy to work?

A2: Like most skincare products, the effects of red light therapy take time. Each device has its own recommended usage time. Even so, the corresponding improvement will be slight. With consistent daily use, you can expect to see results in 10 to 12 weeks.

 

Can I use the Nekteck Red Light Therapy Belt on areas other than my waist? What size person will the belt fit?

A3: The belt is adjustable to fit almost any body part, so you can target issues with your back, legs, arms, knees, and more. It fits up to a waist size of 45 inches.

 

Does the Nekteck Red Light Therapy Wrap need to be plugged in?

A4: Equipped with a power controller, charge the power controller with the accompanying USB-C power cable (USB Charger not included). With a fully charged 4000mAh battery, it can be used for 1.5 hours.

 

Does near-infrared (NIR) LEDs not work?

A5: NIR is just a wavelength beyond the visible spectrum and is invisitble to the naked eye in normal environments. It is only a faint red dot at most that can be seewithin darker environments. In fact, it can provide a lot of energy. Please feel free touse our devices, as they work exactly as designed. Red light therapy can help relieve bothersome skin conditions and miuscle pains inthe comfort of your own home. Please feel free to use them with confidence.

 

Can it be used by people with damaged skin?

A6: As described in the benefits of red light therapy, red light therapy is able to accelerate the healing of damaged tissues. At the same time, in order to avoid discormfort to the first injury, it is recommended to use low power with a longer period of time in the early stage to avoid the high heat brought by high power at the same time.

 

Can it be used by children, pregnant women or while taking medication?

A7: Clinical studies have shown that red light therapy is relatively safebut we do not have much research data on children, pregnant women, breastfeeding andtaking photosensitizers. For prudent considerations, we recommend you consult your doctor in the above scenario, to see if it is suitable for you. In addition, all children using it should be supervised by adults.

 

Vibration Neck Massager - A01-NM08-BKUS-SP - B0C7ZNRCG2

Q1. Power plug is loose

A1. Reconnect the plug to the outlet

 

Q2. The adapter is not plugged incorrectly

A2. Unplug the adapter and plug it in again

 

Q3. Power is off

A3. Push the on button to turn the massager on

 

Q4. No power

A4. Try a different power outlet orcheck the car power socket

 

Q5. Faulty adapter

A5. Plug the massager to your car's port using the included car adapter to verify the issue.

 

Q6. Power plug is loose

A6. Follow the instructions above and check the connections, adapters and sockets.

 

Q7. The 15-minute timer went off

A7. The massager has a timer and will turn off on its own after 15 minutes. You can push the power button to start another 15-minute session.

 

Q8. Can everyone use a neck massager?

A8. Please consult with your doctor before using it if you have any medical conditions.

Any individual who may be pregnant, has a pacemaker, suffers from phlebitis and/or thrombosis, is at an increased risk of developing blood clots, or who has pins/screws/artificial joints or other medical devices implanted in his/her body should consult with a physician before using a massaging device designed for home use.

    Close (esc)

    Popup

    Use this popup to embed a mailing list sign up form. Alternatively use it as a simple call to action with a link to a product or a page.

    GET
    10%
    OFF COUPON
    Close (esc)
    Hold on!
    We have a discount just for you. Save 10% on the entire site right now

    Age verification

    By clicking enter you are verifying that you are old enough to consume alcohol.

    Enter

    Search

    Main menu

    Shopping Cart

    Your cart is currently empty.
    Shop now