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Nekteck Vibrating Neck and Back Massager
Nekteck Vibrating Neck and Back Massager
Nekteck Vibrating Neck and Back Massager
Nekteck Vibrating Neck and Back Massager
Nekteck Vibrating Neck and Back Massager
Nekteck Vibrating Neck and Back Massager
Nekteck Vibrating Neck and Back Massager
Nekteck Vibrating Neck and Back Massager

Nekteck

Nekteck Vibrating Neck and Back Massager

Sale price $45.99

Shipping calculated at checkout

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DESCRIPTION

  • ULTIMATE RELAXATION: Unlike traditional acupressure massages, this neck massager features 2 vibration massage nodes that imitate the sensation of human hands gently patting and pounding your back. This unique feature allows for deep relaxation and relief of tight and sore muscles. The ergonomic design ensures a perfect fit and maximum comfort on your shoulders and back.
  • TAILORED COMFORT: Discover your ideal level of relaxation with 3 vibration modes, 2 soothing heating levels, and 3 adjustable speed settings. Whether you prefer a gentle or a powerful massage, this neck massager with heat has you covered, making it perfect for alleviating pain and soreness in your neck, back, shoulders, waist, legs, and more.
  • COMFORTABLE & DURABLE MATERIALS: Crafted with skin-friendly Lycra and resistant fabric, neck massager for pain relief deep tissue is comfortable and built to last. Plus, with two lengths of handle straps to choose from, you can easily customize your comfort.
  • CONVENIENT AUTO-OFF: The electric neck and shoulder massager includes a 15-minute overheating auto-shutoff protection feature. This feature ensures that the device does not operate indefinitely. You don't need to worry about falling asleep during your massage.
  • PERFECT GIFT: Treat yourself or a loved one to the gift of relaxation. The vibrating back massager with heat includes an AC adapter and car adapter, perfect for home, office, car and travel use. It comes with a 1-year warranty and lifetime support from Nekteck for peace of mind.

FAQ

My massager is not working or turning on
  • Try to plug the unit to another working outlet (multiple outlets if possible)
  • Ask the customer if the light indicator on the AC adapter lights up or not (if it lights up, massager is possibly defective. If it doesn't light up, AC adapter is possibly defective)
  • Please make sure that the power cord is properly seated or firmly inserted to the unit's power port, sometimes loose connection can also cause the issue.
  • To confirm this, ask to try the car adapter. If it works, then send a replacement AC wall adapter. If it still doesn't work, ask for a video recording showing the issue (if possible especially for new orders)
Is it cordless?
  • This neck massager is NOT cordless.
How you know when the neck massager is ready when you charge?
  • Please know this massager is not rechargeable. You can only use it while it is plugged in.
Are the three colors of neck massagers same in shape and size and function?
  • Yes, they have the same functions and design just different in color.
How long the warranty is?
  • 1 year warranty and life-time support from Nekteck.
Are the arm straps adjustable?
  • No. The arm straps are not adjustable. 
Can you turn off heat function? ( massage without heat)?
  • Yes you may! There is a separate button for the heat and you can switch if off if you don't want to use this feature.
Does it come with a bag for storage?

No. This massager doesn't come with a bag.
Power adaptor broke. How can I get a new one?
  • Please contact the seller. If you bought the item from us (Medcursor) and if the unit is still within the warranty, we may just replace the broken power adapter. You may use this seller's link to reach us: https://www.amazon.com/hz/help/contact/?sellerID=A3B7JLWSN147J7
  • If you believe that the product is already outside the warranty period,you may purchase an AC adapter with this specs:12v 2a
Heat is not working.

Please ask the customer to check if he/she pressed the correct button for heat.
Please check if the infrared light on the massage balls is working. If it is glowing then the heat should also work.
Customer cannot feel the warmness or heat even the infrared lights on the massage balls are working

Please explain to the customer that it may take 5-10 mins to feel the heat from the infrared light. If their heat tolerance is high, they may feel that it is still not enough so we suggest that they wait further and AVOID wearing thick clothes while using the massager. Thick clothes will hinder the warmness from the infrared light.
Infrared light product WARM heat only LIGHT heat for safety reason as some skins are more sensitive to heat. Heat function or intensity cannot be adjusted.
Troubleshooting steps
  • This neck massager is automatic transfer clockwise and counterclockwise (1 minute).
  • The heat CANNOT be turned on when the massage function is not on.

Customer Reviews

Based on 96 reviews
38%
(36)
42%
(40)
15%
(14)
6%
(6)
0%
(0)
J
Johnathan Sean
Amazing

My family uses this to relax and relieve some back, shoulder, and neck pain. No issues with it so far.

K
Kevin L Taylor
Good price but it's just too harsh for me

It's just not that comfortable and it actually bruises my neck vertebrae.

s
stephanie
Great choice!

I bought 6 of these for gifts last year and they are al still working well. Heats up and works like promised!

b
blancpage
Works like magic until it quit working UPDATE

When I used to book shiatsu massages with a masseuse , I feel great afterwards but within 1 hour I feel the knots coming back. With this massager, I was surprised to find how well it works. I used it mostly on my neck and a little on my lower back and shoulders. Not only did the muscle knots disappear but the relief lasted for 3 days afterwards. I was really pleased. I've used this massager four times now and when I try to use it again, it quit working. It would not power on at all. I checked my outlets and they work so it must be the shiatsu massager that has failed. I received this product around the of March of 2023 but it was for a gift to my boyfriend of 7 years. He said that he doesn't like massagers so he gave it back to me. Unfortunately, the window to return this item with past by then. This is why I only started using it in the last couple of weeks. I'm annoyed and upset about the poor quality and the unreliability of this massager It's rare that I post reviews but I felt customers need to know.Update: from 2 stars to 4 stars- my BF got it to work again but not sure how since he literally plugged it in and pressed power. I'll update again if anything changes. Another update: the massager is working reliably now. I think there is an auto shut off but I can't tell. It. Just will stop after about 15 minutes but it'll start up again if you press power.

M
Michelle
Great gift idea!

I purchased this as a gift for my husband after his other vibrating neck massager broke. He absolutely loves this one, especially the versatility of being able to easily use it on his back as well. It's powerful, works well, and gives him a lot of relief. Absolutely recommend!

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