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Nekteck Neck Massager, Cordless 6D Shiatsu Neck and Back Massager

Sale price $50.99

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896 in stock

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DESCRIPTION

  • DEEP TISSUE MASSAGE WITH 6 MASSAGE HEADS: Relieve pain and tension in your neck, back, and shoulders with our versatile shiatsu neck and back massager. Equipped with six massage heads, it provides a deep tissue massage experience, targeting specific areas for effective pain relief and relaxation.
  • WIRELESS FUNCTIONALITY FOR FREEDOM OF MOVEMENT: Say goodbye to tangled cords and limited mobility. Our neck massager offers wireless functionality, allowing you to enjoy a relaxing massage without any restrictions. Whether you're at home, in the office, or on the go, this wireless neck massager allows you to effortlessly target and alleviate tension in your neck muscles.
  • SOOTHING HEAT AND ADJUSTABLE INTENSITY: Experience the added comfort of soothing heat therapy with our back massager with heat feature.The adjustable intensity levels allow you to customize the massage according to your preferences, providing a personalized massage experience.
  • HANDS-FREE DESIGN FOR CONVENIENCE: Enjoy a hands-free massage experience with our shoulder massager. The back clasp and adjustable straps ensure a secure and comfortable fit, allowing you to relax and unwind while the massager targets your neck and shoulders, providing relief for pain and tension.
  • SIMPLE AND SAFE TO USE, PERFECT GIFT IDEA: Our neck massager is designed with user-friendly controls, offering two massage modes and two levels of intensity. It features overheating protection and a 10-minute auto-off function, ensuring simplicity and safety during operation. It is suitable for individuals of all ages, making it the perfect gift for loved ones who need relaxation and rejuvenation.

Product Description:

Auto-Shut Off: 10 Min
Dimension: 9.84 x 6.69 x 6.69 Inch
Weight:2.56 LB / 1.16 kg
Heating Temperature: 100°F (60S)~115°F (3Min)

 

FAQ

My massager is not working or turning on
  • Try to plug the unit to another working outlet (multiple outlets if possible)
  • Ask the customer if the light indicator on the AC adapter lights up or not (if it lights up, massager is possibly defective. If it doesn't light up, AC adapter is possibly defective)
  • Please make sure that the power cord is properly seated or firmly inserted to the unit's power port, sometimes loose connection can also cause the issue.
  • To confirm this, ask to try the car adapter. If it works, then send a replacement AC wall adapter. If it still doesn't work, ask for a video recording showing the issue (if possible especially for new orders)
Is it cordless?
  • This neck massager is NOT cordless.
How you know when the neck massager is ready when you charge?
  • Please know this massager is not rechargeable. You can only use it while it is plugged in.
Are the three colors of neck massagers same in shape and size and function?
  • Yes, they have the same functions and design just different in color.
How long the warranty is?
  • 1 year warranty and life-time support from Nekteck.
Are the arm straps adjustable?
  • No. The arm straps are not adjustable. 
Can you turn off heat function? ( massage without heat)?
  • Yes you may! There is a separate button for the heat and you can switch if off if you don't want to use this feature.
Does it come with a bag for storage?

No. This massager doesn't come with a bag.

Power adaptor broke. How can I get a new one?
  • Please contact the seller. If you bought the item from us (Medcursor) and if the unit is still within the warranty, we may just replace the broken power adapter. You may use this seller's link to reach us: https://www.amazon.com/hz/help/contact/?sellerID=A3B7JLWSN147J7
  • If you believe that the product is already outside the warranty period,you may purchase an AC adapter with this specs:12v 2a
Heat is not working.

Please ask the customer to check if he/she pressed the correct button for heat.
Please check if the infrared light on the massage balls is working. If it is glowing then the heat should also work.

Customer cannot feel the warmness or heat even the infrared lights on the massage balls are working

Please explain to the customer that it may take 5-10 mins to feel the heat from the infrared light. If their heat tolerance is high, they may feel that it is still not enough so we suggest that they wait further and AVOID wearing thick clothes while using the massager. Thick clothes will hinder the warmness from the infrared light.
Infrared light product WARM heat only LIGHT heat for safety reason as some skins are more sensitive to heat. Heat function or intensity cannot be adjusted.

Troubleshooting steps
  • This neck massager is automatic transfer clockwise and counterclockwise (1 minute).
  • The heat CANNOT be turned on when the massage function is not on.

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