TROUBLESHOOTING
Keep the solar panel clean. If the light does not light up when it's brand-new, leave the solar panel under direct sunlight to charge the light for a while and test it again. (test it on the dark place)
If the solar product does not light up after it has been used for around 1.5 years, replace the rechargeable batteries as they may be weak or worn out. (Battery 1 pc 18650# 3.7v （Cusp design) lithium battery or the same equivalent type as recommended must be used).
Exercise caution when replacing batteries. Open the battery cover to replace the old battery with a new one. The battery must be recycled or disposed of properly, don't dispose of batteries in fire or trash. Contact your town or city’s recycling center to find out how to dispose of batteries.
FAQS
Lights do not work. What should I do？
Please make sure the lights are being placed under DIRECT sunlight without any obstructions from the trees or any shades.
-Make sure they are getting plenty of sunlight during the day.
-Please know that these lights are very dependent on the sunlight. So if the weather is inconsistent – raining, snowing, cloudy – these may affect the performance of the light.
-Try to clean the solar panel as the dirt might also prevent solar charging.
-Check if there is any other light close to the Solar Spotlight since there is a sensor built into the panel, when there is light too close to Solar Spotlight, it won't turn on.
Can I charge these lights on cloudy days?
The charging process could be slower if it is cloudy. Make sure to place the units in an area where the panels are getting full sunlight not spotty.
Will these solar lights turn off and on when a car passes by at night？
No, they are not motion activated.
How many lumens each light has?
Each light has 200 lumens.
Can these lights be adjusted to shine on something below?
The light angle can be adjusted up to 180 degrees vertical, and 90 degrees vertical for the solar panel.
What is the battery type we are using for our solar spotlights？
Name of battery :Cylindrical Li-ion
Type /Model :LIR 18650
Physical shape: Cylindrical
Question: The light isn't working under dark place, is that defective?
Answer: Leave the solar panel under direct sunlight to be charged for at least 8 hours (much better if they will be charged the whole day) and then test it again.
There is a button on the underside of the panel to turn them on. Push once for low and twice for high (Please do this at night or in the dark after charging the unit)
Note that the charging process could be slower if it is cloudy. Make sure to place the units in an area where the panels are getting full sunlight not spotty.
Question: If the spotlight is not turning on automatically at night.
Answer: Check if there is any other light that is too close to the Solar Spotlight, since there is a sensor built into the panel, when other lights are too close, it won't turn on. Make sure the lights are placed with at least 3 or 5 feet distance apart.
Question: Do these lights have a replaceable battery?
Answer: Yes, it is replaceable. However, we don’t recommend removing and replacing the battery as it may damage the cover causing water to leak inside the solar panel.
Question: Are these plastic or metal or both?
Answer: The outdoor solar light is made of plastic.
Question: Is the lamp head adjustable? How about the solar panel?
Answer: Yes, the lamp head is adjustable for up to 90 degrees vertical, 180 degrees vertical, and 90 degrees vertical for the solar panel.
Question: Does it also function on rain or snowy day?
Answer: The solar light can withstand all extreme weather conditions, such as rain, snow, frost.
Question: How do you install solar light?
Answer: This solar light is very easy to install. Just stick into the ground or use the included screws to mount on the wall.
Question: What are the advantages of this solar lamp compared with other solar lamps?
Answer: Our solar lights are brighter and have a bigger battery capacity to store more power. Its flexible solar panel, the lamp head can be adjusted to different angles.
Question: How long this solar light can work when it is fully charged？
Answer: This solar light has two brightness light mode. In low light, the mode can last up to 6-8 hours while in the high light mode it can last up to 3-4 hours.
Question: Could these work for outdoor Christmas lights?
Answer: Yes, it can. It is mainly used for highlighting landscapes, plants, trees, or even the pool. It’s a great accent to your garden landscape, patio, or backyard.
Question: What is the purpose of the button and where is it located?
Answer: The switch button is located under the solar panel. It is to turn on/off the light and set the light mode – high or low/dim. Press once for dim mode and twice for high mode. Press again, to turn off the light.
