Nekteck Adapter for Shiatsu Neck and Back Massager
I'm deeply disappointed in your business of selling the leg and foot massagers because I ordered a set back in July started using them and found I was getting so much relief from them that I wasn't taking the two medications I was put on for the pain. I used them faithful as was directed and was very pleased to have them, until the middle of Nov. when they quit working. Now I tried getting in touch with your customer service dept. and wasn't able to. I finally googled nekteck and was given a number to call which I did only to be informed that they was only a call service hired by you to ward off complaints because you didn't want to . Now that's a terrible way to handle business don't you think. I was wonderfully pleased by your product, told everyone I could about them only to be slapped in the face by you. I feel you owe me a replacement set or my money back because I didn't have them 6 months before they quit working. Companys shouldn't do us their customers that way it causes us to distrust anyone or thing any more. People such as myself living on a fixed income can't afford these deceptions as you should know. I'm sure you wouldn't want your mother treated this bad. Just show some respect and do the right thing by me and replace or refund the item. My number is [****] if you'd like to speak to me . Please respond
Loved this while it lasted. Bought in late sept 2024 and now has already stopped working.
my name is Andrea Mudd and I WROTE TO YOU THE FIRST OF DEC. ABOUT MY NOT BEING ABLE TO GET IN TOUCH WITH YOU ABOUT THE LEG AND FOOT MASSAGERS I brought from you. I started using my item the 7th of July 2024 and I was so happy to have found something to help my feet and leg pain without taking medicine. I was on two mediciations and after using the massagers for a month I was off the medicine and could rest at night all night. Well the messagers quit working the middle of Nov. I tried to get in touch with you about the problem and could not because you have no telephone number and the call center you imploy to run people off the lady I was able to speak with said you dont have working phone numbers because you dont want to answer to any complaints I feel that is so so disrespectful to people like myself who was getting relief from your product only to be taken advantage of when the item just quits. I only used the item 5 months before they quit on me. You should stand behind your product like you say you will in order to sell them. Shame shame shame on you. I would like to speak to someone about this problem please dont blow me off answer me please with a solution to my problem.
New cord end didn’t fix the problem. One of the prongs on the old plug broke off so I got a new cord and it didn’t work.