I'm sad the original product (I got before) that is posted in the website was different now from what I got. I initially ordered twice in amazon and returned those,and decided to directly order it from Neck Tech but it was similar with Amazon ( however lower price in Amazon). I thought I will get the original Neck Tech I got before=(
Before purchasing I made sure it said it was a compatible adapter and it was not. It would not connect to the neck massage, the opening was too small
I would love to use it bu I never received a charger to get it goin if I could please be granted a charger
I bought it second hand. It is perfect. I love it. It serves my needs.