Can’t reach anyone about where is my refund. Returned item perfectly in box. With label they provided.
I love it you want regret buying it . It will have you in the chock hold and put you to sleep lol 😂 .
I am a man who suffers from Diabetic Neuropathy in my lower extremities and especially my feet. My daughter got this Shiatsu Foot & Calf Massager With Heat for Christmas of 22, It performed outstandingly until roughly three months ago, when it stopped. I can no longer even get it to turn on. I do know this though because of my neuropathy I lose many nights sleep. When I used the Foot Massager it gave me about 90-95% relief consequently allowing me to sleep. I sure hope that there is a way of getting this repaired or replaced without costing me 100% the total price of replacement. I'm 77 on a tight fixed income and looking for some help.
I bought Shiatsu Foot Massager with heat from a local store. When I got it home, it would not work at all. I contacted their support. They told me the store that I bought from was not an authorized seller so they would not honor the warranty nor did they offer me any options for a repair to the device. As a customer, how the heck are you supposed to know who is and who isn't an authorized seller? And to have no means for a customer to get a repair or a part for their product is just poor business. Buyer beware. I would never purchase from this company again even if it was one of their authorized sellers. They clearly are unconcerned about customer satisfaction. And the problem with my device appears to be a bad switch panel which I would have paid for and replaced myself had I been offered that option. But instead I got a big FU.
If you read and understand description & faq,good product. I satisfied.