I received this product and only after 4 months it broke down I purchased warranty and what the company decided to do is sending a non existent cheaper version of what I paid for then lie about not having this version which is very much still available and linked. Instead they send me a cheaper replacement
My daughter gave this to me for my birthday. I tried it out for a day and then put it back in the box. When I pulled it out of the box yesterday, it would not work when plugging in. I tried the car adapter and it did work. I have only used this a couple of times. I needed a neck massage last night and found that it was in operable. The model number is. LMS-801
Great so far. First 1 wore out very fast